At a Glance
- Tasks: Lead operations and drive change initiatives in a dynamic law firm environment.
- Company: Join Winston Taylor, a transatlantic law firm at the forefront of innovation.
- Benefits: Competitive salary, professional development, and a vibrant office culture.
- Other info: Opportunity for career growth and to work with cutting-edge AI technologies.
- Why this job: Make a real impact by shaping operational excellence and community engagement.
- Qualifications: Proven leadership experience in operational management and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
About Us
At Winston Taylor, we set the standard, together. Winston Taylor is a transatlantic law firm built for the businesses, people, and markets driving capital and innovation. Here, you're in the room. In the action. Sleeves rolled up. You'll work with leading clients, disruptors, fast‑growth companies, and help them stay one step ahead, making critical decisions that shape their future. We are present in the U.S., U.K., Europe, Latin America, and the Middle East, combining the scale and speed that clients demand. You'll be trusted with real responsibility from the outset and build experience through hands‑on work. We take your progression personally, provide the platform, and you shape the work around your goals and aspirations. Step into the moments that matter. Join Winston Taylor.
Position summary
The firm is seeking a highly capable, positive and operationally focused Senior Delivery Manager to work closely with the COO and Head of Liverpool and support the Liverpool office’s operations. This role will support the COO and Business Professional functions with the delivery of consistent, high‑quality and efficient business services from the Liverpool office, and will also support the ongoing maturity of the firm’s regional operations through effective integration of processes, metrics, and AI technologies into everyday workflows. Working in close partnership with the COO and Business Professional functions, this role translates strategic priorities into practical execution, supports key projects, and embeds sustainable change to enable the Liverpool office’s continued growth and performance.
Position responsibilities
- Liverpool Office Leadership & Management: Support the COO and Head of Liverpool in delivering office strategy, operations, and performance, acting as a trusted advisor on people and change. Provide visible leadership, building strong relationships across the firm and ensuring operational excellence, service quality, and effective issue resolution. Lead change initiatives and promote a resilient, inclusive, and high‑performing office culture.
- Community & Engagement: Act as an ambassador for the Liverpool office, leading engagement with local organisations and strengthening the firm’s presence in the community. Drive internal engagement through Liverpool Connect and social initiatives, ensuring collaboration, inclusion, and alignment with the firm’s culture and values.
- Operations & Continuous Improvement: Partner with teams locally and globally to enhance processes, service delivery, and operational consistency. Lead cross‑functional initiatives, represent Liverpool in firm‑wide forums, and manage office and social budgets while fostering continuous improvement.
- Operational Innovation: Support the rollout of AI and innovation initiatives, embedding new tools and ways of working to improve efficiency. Champion adoption, curiosity, and continuous development across the Liverpool office.
Essential Experience, skills and qualifications
- Significant progressive leadership experience in operational or business services management within a professional services environment.
- Ability to work at pace across a diverse portfolio.
- Proven track record of leading and designing projects across a variety of disciplines, operational change programmes, with the ability to translate high‑level objectives into practical, sustained change.
- Strong experience of leading and developing teams, with the ability to motivate, coach, and hold people accountable in equal measure.
- Solid understanding of AI‑enabled tools and workflow automation, with practical experience of embedding technology‑driven change into operational teams and processes.
- Excellent communication and stakeholder management skills, with the credibility and confidence to engage effectively with senior leadership, partners, and external stakeholders.
- Strong analytical and problem‑solving capabilities, with a disciplined, data‑informed approach to operational decision‑making.
Desirable
- Experience working within a professional services environment.
- Familiarity with operational services models, managed services, or service centre environments.
- Experience leading teams through change with influence.
- Prior experience of budget ownership and financial management within an operational context.
- Bachelor’s degree or equivalent; a professional qualification or postgraduate degree in Business Administration, Operations Management, or a related field is advantageous.
Senior Delivery Manager - Liverpool employer: Winston Taylor
Winston Taylor is an exceptional employer that fosters a dynamic and inclusive work culture in Liverpool, where employees are empowered to take on real responsibilities from day one. With a strong focus on professional growth, the firm offers tailored progression opportunities and encourages innovation through the integration of AI technologies into everyday workflows. Join us to be part of a collaborative team that values community engagement and operational excellence, making a meaningful impact in the legal sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Delivery Manager - Liverpool
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We think you need these skills to ace Senior Delivery Manager - Liverpool
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Winston Taylor.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Winston Taylor. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Winston Taylor
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Winston Taylor, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Winston Taylor, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Winston Taylor could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Winston Taylor as they’re likely seeking a candidate who can enhance their workplace culture.
