Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead our workshop team, ensuring top-notch bike servicing and repairs.
- Company: Winstanleys Bikes, a leading online cycling retailer with a strong industry reputation.
- Benefits: Competitive salary, employee discounts, and on-site parking.
- Why this job: Join a passionate team and make a real impact in the cycling community.
- Qualifications: Qualified cycle mechanic with leadership experience and a passion for bikes.
- Other info: Dynamic workshop environment with opportunities for growth and development.
The predicted salary is between 24000 - 28000 £ per year.
Winstanleys Bikes is one of the UK's leading online cycling retailers, supplying bikes, parts and accessories to cyclists nationwide. Our workshop is at the heart of our business, playing a vital role in delivering quality, safety, and customer satisfaction across both our online orders and in-store services.
We are looking for an experienced and qualified Workshop Manager to lead our busy workshop team. This is a hands-on leadership role within both an online and retail environment, requiring strong technical ability, excellent organisational skills, and a passion for delivering outstanding service.
About the RoleAs Workshop Manager, you will oversee the daily running of our workshop, ensuring the highest standards across servicing, repairs, online order builds, and in-store customer support. You will lead by example, maintaining quality, efficiency, and professionalism at all times.
Key Responsibilities- Carrying out bike servicing, repairs, diagnostics, and warranty work to a high professional standard.
- Completing PDI (Pre-Delivery Inspection) builds for bikes ordered online, ensuring every bike leaves fully checked, safe, and built to the highest standard.
- Managing workshop workflow to meet turnaround targets for both online and in-store customers.
- Leading, training, and motivating workshop staff to maximise daily productivity and performance.
- Conducting staff reviews and supporting ongoing development and training.
- Maintaining accurate service records and warranty documentation.
- Ensuring high-quality control standards on every bike before handover or dispatch.
- Keeping the workshop clean, organised, safe, and well-maintained at all times.
- Monitoring tools, equipment, and consumables, ensuring proper maintenance and stock control.
- Supporting the retail shop floor when required, including speaking with and serving customers.
- Advising customers on repairs, servicing needs, and upgrades in a clear and professional manner.
- Carrying out bike builds for customers and occasional on-the-spot servicing where possible.
- Continuously reviewing and improving workshop systems and efficiency.
- Qualified and experienced cycle mechanic (industry-recognised qualifications preferred).
- Strong knowledge across road, MTB, commuter, and e-bikes.
- Previous workshop supervisory or management experience.
- Strong leadership skills with the ability to motivate and develop a team.
- Excellent organisational and time management skills.
- High attention to detail and commitment to quality standards.
- Confident communicating with customers both in person and over the phone.
- Ability to work efficiently in a fast-paced retail and e-commerce environment.
- A proactive, positive, and solutions-focused approach.
£30,000 – £35,000 per annum (dependent on experience).
If you have the experience, leadership skills, and drive to take our workshop to the next level, we would love to hear from you.
Job Type: Full-timePay: £28,000.00-£35,000.00 per year
Benefits: Employee discount, On-site parking
Work Location: In person
Workshop Manager in Manchester employer: Winstanleys Bikes
Contact Detail:
Winstanleys Bikes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Manager in Manchester
✨Tip Number 1
Get to know the company inside out! Research Winstanleys Bikes, their values, and what makes their workshop tick. This way, when you chat with them, you can show off your knowledge and passion for cycling, which will definitely impress.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at cycling events. They can give you the lowdown on the workshop culture and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Prepare for the interview by practising common questions related to workshop management and customer service. Think about how you would handle specific scenarios, like a tricky customer or a tight deadline. We want you to shine and show them you're the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the Winstanleys Bikes family. Let’s get you that Workshop Manager role!
We think you need these skills to ace Workshop Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Cycling: When writing your application, let your love for cycling shine through! Share any personal experiences or stories that highlight your enthusiasm for bikes and the cycling community. We want to see that you’re not just qualified, but genuinely excited about the role.
Highlight Relevant Experience: Make sure to detail your previous workshop management experience and any specific skills that relate to bike servicing and repairs. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your technical abilities and leadership skills!
Be Organised and Clear: Your written application should be as organised as the workshop you’ll be managing! Use clear headings, bullet points, and concise language to make it easy for us to read. A well-structured application reflects your organisational skills, which are crucial for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy and ready to embrace our online environment!
How to prepare for a job interview at Winstanleys Bikes
✨Know Your Stuff
Make sure you brush up on your technical knowledge about bikes, especially the types mentioned in the job description like road, MTB, commuter, and e-bikes. Be ready to discuss specific servicing techniques or common issues you’ve encountered in the past.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in a workshop environment. Think about times when you motivated staff or improved workflow. This role is all about leadership, so showcasing your experience here will be key.
✨Customer Service Matters
Winstanleys Bikes values customer satisfaction, so be prepared to talk about your approach to customer service. Share experiences where you’ve gone above and beyond for customers, especially in a retail or workshop setting.
✨Be Organised and Detail-Oriented
Since the role involves managing workflow and maintaining high-quality standards, think of ways you’ve demonstrated strong organisational skills in previous roles. Bring up any systems you’ve implemented to improve efficiency or quality control.
