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- Tasks: Lead daily operations at Winslade Manor, ensuring exceptional guest experiences and financial success.
- Company: Winslade Manor is a prestigious venue known for its charm and commitment to excellence.
- Benefits: Enjoy a competitive salary, performance incentives, and a supportive work environment.
- Why this job: Join a dynamic team in a high-end hospitality setting with opportunities for growth and development.
- Qualifications: Experience in senior hospitality roles, strong leadership skills, and financial acumen are essential.
- Other info: Ideal for those passionate about creating memorable experiences in a fast-paced environment.
The predicted salary is between 36000 - 54000 £ per year.
£45,000 plus tips and additional incentives
Location:
We are seeking a dynamic, experienced and driven General Manager to oversee the day-to-day operations across all aspects of Winslade Manor – including the restaurant, bar, events, and external catering services. Working closely with the Managing Director and Executive Chef, you will lead the front-of-house and operations teams, ensuring flawless execution, a strong financial performance, and an outstanding guest experience.
Description
Basking in the glory of its numerous accolades, Winslade Manor stands as a beacon of excellence and sophistication. Nestled in an idyllic setting, the manor is celebrated for its timeless charm and unwavering commitment to delivering an exceptional guest experience. As we embark on a new chapter, we are in search of a proactive and hands-on Restaurant Manager to lead our team and uphold the highest standards of service.
Job Overview
Winslade Manor seeks a results-driven Restaurant Manager to oversee overall operations. The ideal candidate will showcase strong business acumen, effectively manage day-to-day activities, ensure financial success, and maintain exceptional customer service. This pivotal role demands a leader who can take full accountability for P&L responsibility, staff management, and gross profit optimization.
Key Responsibilities
- Provide strong, hands-on leadership across all departments, fostering a high-performance culture. With the successful candidate being seen as the host for all busy services and events.
- Manage day-to-day operations across the restaurant, bar, events, and outside catering contracts
- Collaborate closely with the Managing Director and Executive Chef on strategic planning and operational delivery
- Drive service standards and consistently exceed guest expectations
- Oversee staffing, recruitment, training, and team development
- Monitor financial performance including budgeting, forecasting, and cost control
- Ensure compliance with health & safety, licensing, and food safety regulations
- Develop and maintain supplier relationships and stock management systems
- Act as the face of the business, maintaining client relationships and driving new business opportunities, particularly in the events and outside catering sectors
About You
- Proven experience as a General Manager or senior leadership role in a high-end, fast-paced hospitality environment
- Exceptional leadership and people management skills
- Operationally strong with a hands-on approach and eye for detail
- Financially astute with experience in budgeting, P&L, and cost control
- Outstanding communication and organisational skills
- Flexible, adaptable, and calm under pressure
- Passionate about hospitality and creating memorable experiences
- Experience in events and off-site catering logistics is a significant advantage
What We Offer
- A competitive salary and performance-based incentives
- Opportunity to work in one of Devon’s most prestigious hospitality venues
- A supportive and collaborative working environment
Opportunities for growth and development within an ambitious and expanding business
What position are you applying for? *
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Comments
Please upload a covering letter and CV
I agree that Winslade Manor Restaurant & Bar may collect, process and use the personal data from this form, and may contact me by email and phone to provide relevant information in accordance with their privacy policy . *
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General Manager employer: Winslade Manor Ltd.
Contact Detail:
Winslade Manor Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in high-end venues. Attend industry events or join relevant online groups to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Research Winslade Manor thoroughly. Familiarise yourself with their service standards, menu offerings, and recent accolades. This knowledge will help you demonstrate your genuine interest in the position during any interviews.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences that showcase your leadership skills and ability to drive financial performance. Highlight instances where you've successfully managed teams and improved guest satisfaction.
✨Tip Number 4
Stay updated on current trends in the hospitality industry, particularly in fine dining and event management. Being knowledgeable about these trends can set you apart as a candidate who is not only experienced but also forward-thinking.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in high-end environments. Emphasise your leadership roles and any achievements related to financial performance and guest satisfaction.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and detail how your skills align with the responsibilities outlined in the job description. Mention specific examples of how you've successfully managed operations and led teams in previous roles.
Highlight Relevant Skills: Focus on key skills such as financial acumen, team management, and operational excellence. Use bullet points to make these stand out, ensuring they match the requirements listed by Winslade Manor.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a General Manager role.
How to prepare for a job interview at Winslade Manor Ltd.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your hands-on approach and ability to foster a high-performance culture.
✨Understand Financial Metrics
Be ready to discuss your experience with budgeting, P&L management, and cost control. Familiarise yourself with key financial metrics relevant to the hospitality industry, as this role requires a financially astute candidate.
✨Highlight Your Customer Service Philosophy
Winslade Manor prides itself on exceptional guest experiences. Prepare to articulate your customer service philosophy and provide examples of how you've exceeded guest expectations in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think about past challenges you've faced in hospitality and how you resolved them, particularly in high-stress situations.
