At a Glance
- Tasks: Support patient care and coordinate services in a friendly, multidisciplinary team.
- Company: Join Winshill Medical Centre, an award-winning practice focused on high-quality healthcare.
- Benefits: Full training provided, inclusive environment, and opportunities for personal development.
- Other info: Dynamic role with opportunities for growth in a supportive community.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: Healthcare qualification or working towards one, with excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen at our award-winning practice for a Healthcare Assistant & Care Coordinator to join our fast-growing, friendly team. This is a dual role, combining hands-on clinical support with care coordination responsibilities. You will work closely with our multidisciplinary team to support patient care, service delivery, and smooth day-to-day practice operations. Full training and development will be provided where required.
We are looking for a friendly, professional, and motivated individual who takes pride in delivering high-quality patient care and is always willing to go the extra mile for patients and colleagues alike.
About us: Winshill Medical Centre is a small, welcoming practice committed to delivering the highest quality healthcare to our patients. We pride ourselves on being inclusive, engaging, and patient-focused, which is reflected in our excellent patient satisfaction, high QOF achievement, and a Good CQC rating. Located in the charming village of Winshill, Burton-On-Trent, we benefit from excellent road and rail connections to the Midlands and beyond.
Our practice provides a wide range of services, including:
- Physiotherapy
- AAA screening services
- Midwifery
A patient population of 5,500. Training and research opportunities. Our team includes: 2 GP Partners, 1 Salaried GP, Clinical Pharmacists, 2 Nurses, Healthcare Assistant, GP Assistants, Care Coordinators, and Social Prescribers. A well-organised reception and administrative team. We use modern technology to support patient care, including EMIS Web, AccuRx, and Docman 10, ensuring smooth and efficient service delivery.
At Winshill Medical Centre, our Care Coordinators play a key role in supporting patients, including those in care homes, and helping our multidisciplinary team deliver seamless, patient-centered care.
Job responsibilities
Healthcare Assistant Core Responsibilities
The Healthcare Assistant will primarily support clinical and administrative services within the practice. While the role has defined core responsibilities, occasional additional duties may be required depending on workload and staffing levels.
Clinical Support:
- Support the practice nurse in health promotion programmes.
- Perform baseline observations, including blood pressure, pulse, temperature, and oxygen saturation, recording findings accurately.
- Undertake wound care, dressings, and other clinical tasks as required.
- Assist the practice nurse in the management of chronic disease clinics.
- Act as a chaperone when required.
- Perform venepuncture.
- Conduct ECGs as requested.
- Ensure specimens are collected, recorded, and prepared for onward transportation.
- Provide support during minor operations as needed.
- Ensure clinical rooms are fully stocked and prepared for each session.
- Maintain fridge hygiene in accordance with current guidance.
- Ensure clinical waste and sharps are managed according to the organisations IPC policy.
- Deliver opportunistic health promotion where appropriate.
Care Coordination Support:
- Support the Care Coordination Team during weekly care home ward rounds.
- Assist with administrative duties related to care home patients, reporting to the lead care home GP.
Secondary Responsibilities
In addition to the core duties, the Healthcare Assistant may be requested to:
- Participate in practice audits as directed by the audit lead.
- Take part in local initiatives to enhance service delivery and patient care.
- Support and participate in shared learning within the organisation.
- Complete opening and closing procedures in accordance with the duty rota.
Person Specification
Qualifications
- Healthcare qualification (Level 3 or 4) or currently working towards an equivalent qualification.
- Experience of working with the general public.
- Experience of working in a healthcare setting.
- Competence in ECGs.
- Competence in venepuncture, including recording height, weight, BP, and pulse.
- Ability to perform chaperone duties.
- Ability to record accurate clinical notes.
- Excellent communication skills (written and verbal).
- Clear, polite telephone manner.
- Completion of the HCA Care Certificate (as detailed in GP Mythbuster No. 57 HCAs in General Practice).
- Experience working in a primary care environment.
- Experience in wound care, including removal of sutures and staples.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Health Care Assistant/Care coordinator employer: Winshill Medical Centre
Winshill Medical Centre is an exceptional employer, offering a supportive and inclusive work environment in the charming village of Winshill, Burton-On-Trent. With a commitment to high-quality patient care, our team enjoys comprehensive training and development opportunities, fostering both personal and professional growth. Employees benefit from modern technology, a friendly atmosphere, and the chance to make a meaningful impact on patient lives within a well-organised multidisciplinary team.
StudySmarter Expert Advice🤫
We think this is how you could land Health Care Assistant/Care coordinator
✨Tip Number 1
Get to know the practice! Research Winshill Medical Centre and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the practice and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to patient care and teamwork. Think about examples from your past experiences that highlight your skills and dedication to high-quality care.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Health Care Assistant/Care coordinator
Some tips for your application 🫡
Show Your Passion for Patient Care:When writing your application, let us see your enthusiasm for delivering high-quality patient care. Share any experiences that highlight your commitment to going the extra mile for patients and colleagues.
Tailor Your Application:Make sure to customise your application to reflect the specific requirements of the Healthcare Assistant/Care Coordinator role. Mention relevant skills and experiences that align with our practice's values and the responsibilities outlined in the job description.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, ensuring we can easily understand your qualifications and experiences. Remember, clarity is key!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Winshill Medical Centre.
How to prepare for a job interview at Winshill Medical Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant and Care Coordinator. Familiarise yourself with the specific tasks mentioned in the job description, like performing baseline observations and assisting with chronic disease management. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your People Skills
Since this role involves working closely with patients and a multidisciplinary team, be prepared to discuss your communication skills. Think of examples where you've successfully interacted with the public or worked as part of a team. Highlight your friendly and professional attitude, as these traits are essential for delivering high-quality patient care.
✨Prepare for Practical Scenarios
Expect to be asked about practical scenarios during the interview. Brush up on your skills related to ECGs, venepuncture, and wound care. You might even be asked how you would handle specific situations with patients. Being able to articulate your thought process and approach will show that you're ready for the hands-on aspects of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the practice measures patient satisfaction. This shows your genuine interest in the role and helps you assess if the practice is the right fit for you.
