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- Tasks: Repair and maintain furniture in customers' homes, ensuring top-notch service and quality.
- Company: Join a leading consumer brand known for quality and customer care.
- Benefits: Competitive salary, bonuses, discounts, and wellbeing support.
- Why this job: Make a real impact by delivering quality repairs and enhancing customer satisfaction.
- Qualifications: Experience in upholstery or furniture repair and practical skills with tools.
- Other info: Enjoy strong career development opportunities in a supportive culture.
Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers’ homes, carrying out professional repairs and leaving every customer confident they made the right choice.
Are you experienced in upholstery, furniture repair or hands-on technical work?
What you NEED...
- Experience in upholstery and/or furniture repair
- Confidence working in customer homes and representing a brand professionally
- Practical skills using tools such as staplers, cutters, sewing equipment and hand tools
- Ability to diagnose faults, damage or wear and decide on the best repair solution
- A strong eye for detail and commitment to high quality standards
- Physically able to lift and manoeuvre furniture safely
- Full UK driving licence
What you will get in return:
- Competitive basic salary with company bonus
- Strong long-term career development and training opportunities
- Generous staff discount and friends and family discount scheme
- Access to high street and lifestyle discounts
- Mental, physical and financial wellbeing support
- Enhanced family leave benefits
- Health and wellbeing schemes including private health checks
- Life assurance and income protection
- Holiday buy back scheme
- Cycle to work scheme, share schemes and paid volunteer days
What you will be doing:
- Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres
- Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms
- Inspecting furniture to identify damage or defects and determining the most effective repair method
- Communicating clearly with customers, explaining work carried out in a simple and reassuring way
- Completing accurate job records including repairs completed, parts used and feedback
- Working closely with customer care, retail and quality teams to deliver a seamless experience
- Educating customers on furniture care to maximise longevity and appearance
- Ensuring all work is completed safely and in line with company processes
Nice to Haves:
- 1 to 3+ years experience in upholstery or furniture repair
- Background in automotive trim, upholstery, joinery or soft furnishings
- Experience working in a field based or mobile service role
Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly.
If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people.
Furniture Technician in Warrington employer: Winsearch
Contact Detail:
Winsearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician in Warrington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the brand's values and culture. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills related to upholstery and furniture repair. You might even want to prepare some examples of past work or challenges you've overcome to showcase your expertise during the interview.
✨Tip Number 3
Be ready to demonstrate your customer service skills. Since this role is customer-facing, think of scenarios where you've gone above and beyond for a client. Share these stories to highlight your commitment to quality workmanship and customer satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t miss out on this opportunity!
We think you need these skills to ace Furniture Technician in Warrington
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery and furniture repair. We want to see how your practical skills and attention to detail can shine through in your application!
Be Customer-Focused: Since this role is all about providing top-notch service, let us know about your customer interaction experiences. Share examples of how you've made customers feel valued and satisfied!
Keep It Professional: Remember, you're representing a well-known brand! Use a professional tone in your application while still being yourself. We appreciate authenticity, but professionalism is key.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Winsearch
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Be ready to discuss specific techniques you've used in the past, as well as any tools you're comfortable with. This shows that you’re not just a hands-on technician but also someone who understands the craft.
✨Showcase Your Customer Skills
Since this role is customer-facing, think of examples where you've provided excellent service. Prepare to share stories about how you’ve handled tricky situations or satisfied demanding customers. This will demonstrate your ability to represent the brand professionally in their homes.
✨Practice Problem-Solving
Be prepared to discuss how you diagnose faults and decide on repair solutions. You might even be asked to walk through a hypothetical scenario during the interview. Practising this will help you articulate your thought process clearly and confidently.
✨Dress the Part
Even though it’s a hands-on role, first impressions matter. Dress smartly but practically for the interview. This shows that you take pride in your appearance and understand the importance of professionalism, which aligns with the company’s values.
