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For Companies At a Glance
- Tasks: Join our sales team to deliver top-notch customer service and achieve sales targets.
- Company: We are a diverse recruitment agency connecting talent with opportunities across various sectors.
- Benefits: Enjoy a competitive salary, commission, and the chance to grow within a supportive team.
- Why this job: Be part of a vibrant culture that values uniqueness and offers a rewarding shopping experience.
- Qualifications: Previous sales experience is preferred; strong communication skills are essential.
- Other info: Full-time role with flexible hours, perfect for students looking to gain valuable experience.
The predicted salary is between 20316 - 28776 £ per year.
Working as part of the sales team to assist in the day-to-day operations by delivering a professional customer shopping experience and customer service.
The Candidate
- Previous experience within a Sales role
- Experience with specialised retail sales (Desirable)
- Ability to communicate via telephone and face to face.
- Experience dealing with inbound sales enquiries.
- Experience working towards KPI’s / target.
The Role
- Achieving/exceeding instore KPI’s/Targets put in place by upselling and cross selling.
- Greeting Customers who enter the store.
- Assisting shoppers to find the goods and products they are looking for.
- Delivering all round excellent customer service and ensuring customers have a great shopping experience.
- Responsible for dealing with customer complaints with the support of your management team.
- Answering queries from customers in store, via phone and live chat.
- Giving advice and guidance on product selection to customers.
- Working within established guidelines.
- Sales Order Processing.
- Processing Payments.
- Reporting discrepancies and problems to management.
- Keeping the store tidy and clean, this may include cleaning at times.
- Creating and attaching price tags to merchandise on the shop floor.
- Receiving and storing the delivery of any stock.
Sales Advisor employer: Winsearch
Contact Detail:
Winsearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products and services offered by StudySmarter. Being knowledgeable about what we provide will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Practice your communication skills, both face-to-face and over the phone. Role-playing common customer scenarios can boost your confidence and prepare you for the types of interactions you'll have as a Sales Advisor.
✨Tip Number 3
Understand the importance of KPIs in a sales role. Research common sales metrics and think of examples from your past experience where you've successfully met or exceeded targets to discuss during your interview.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled customer complaints in the past. This will demonstrate your ability to maintain excellent customer service under pressure, which is crucial for this role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant sales experience, especially in retail. Emphasise any achievements related to KPIs or targets, as this is crucial for the Sales Advisor role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully assisted customers and met sales targets in previous roles.
Highlight Communication Skills: Since the role requires strong communication skills, ensure you mention your experience in face-to-face interactions and handling inbound sales enquiries. Provide examples of how you've effectively communicated with customers.
Show Enthusiasm for the Brand: Research the company and express your enthusiasm for their products and values in your application. This shows that you're genuinely interested in being part of their team and contributing to their success.
How to prepare for a job interview at Winsearch
✨Showcase Your Sales Experience
Be prepared to discuss your previous sales roles in detail. Highlight specific achievements, such as exceeding targets or successful upselling strategies, to demonstrate your capability and experience in a sales environment.
✨Demonstrate Excellent Communication Skills
Since the role involves face-to-face and telephone interactions, practice clear and confident communication. Be ready to provide examples of how you've effectively handled customer queries or complaints in the past.
✨Understand the Importance of KPIs
Familiarise yourself with key performance indicators (KPIs) relevant to sales. During the interview, express your understanding of how meeting these targets contributes to the overall success of the team and the business.
✨Emphasise Customer Service Excellence
Prepare to discuss your approach to delivering outstanding customer service. Share examples of how you've gone above and beyond to ensure a positive shopping experience for customers, as this is crucial for the role.
