At a Glance
- Tasks: Manage customer accounts and coordinate transport for UK and international deliveries.
- Company: Established logistics business with a focus on customer relationships.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Join a diverse team and contribute to a collaborative culture.
- Why this job: Take ownership of accounts and make a real impact in logistics every day.
- Qualifications: Experience in customer service or logistics preferred; strong communication skills essential.
The predicted salary is between 30000 - 30000 £ per year.
Location: North East Lincolnshire
Salary: Circa £30,000 per annum, depending on experience
Enjoy managing customer accounts and seeing every shipment through from start to finish? Winsearch Recruitment is working with an established logistics business to recruit a Key Account Coordinator to take ownership of the day-to-day running of a customer account. This is a varied position combining customer service, transport coordination and commercial administration.
You will be the person connecting customer requirements with the teams delivering them, keeping everything organised, resolving issues and ensuring the account runs efficiently and profitably.
The Role – Key Responsibilities
- Customer account ownership: Act as a main point of contact, building trusted relationships and managing daily requirements.
- Transport arrangements: Coordinate UK and international deliveries, ensuring requirements and timings are communicated clearly.
- Freight and import support: Work alongside operational colleagues to keep shipments, orders and customer instructions on track.
- Order fulfilment: Liaise with internal teams to coordinate customer orders and support accurate, timely dispatch.
- Stock coordination: Keep track of stock information and resolve discrepancies affecting customer orders.
- Commercial control: Monitor account costs, raise or check invoices, track revenue and keep an eye on account profitability.
- Customer problem-solving: Respond to queries, deal with changes and follow issues through to resolution.
- Working relationships: Manage your own priorities while working closely with colleagues across the operation.
About You
You will be organised, confident dealing with customers and comfortable balancing operational detail with commercial responsibility. Experience in freight, logistics, transport coordination or customer account administration would be particularly relevant.
We are looking for someone who can demonstrate:
- Customer focus: Strong communication skills and the confidence to manage customer expectations.
- Organisation: The ability to prioritise competing requirements and maintain accurate records.
- Commercial awareness: Confidence with costs, invoicing and basic account performance.
- Independence and teamwork: The ability to take ownership while working effectively with the wider operation.
Knowledge of customs clearance and import/export procedures would be an advantage, but is not essential.
Why Consider This Opportunity?
If you enjoy being the person who brings together customers, transport and operations, this offers a chance to take real ownership of an account, build strong working relationships and make a practical difference every day.
Interested?
If this sounds like your next opportunity, I would welcome a confidential conversation. Please send your CV to or call 07425 080375 to find out more.
Key Accounts Coordinator - Freight & Logistics in Lincoln employer: Winsearch
As a SHEQ Manager with us, you will join a forward-thinking company that prioritises employee development and offers a competitive salary of £50,000 plus vehicle/car allowance. Our work culture fosters collaboration and innovation within the roofing and construction sectors, providing ample opportunities for professional growth in the North of England, where you can make a meaningful impact on health and safety standards.
StudySmarter Expert Advice🤫
We think this is how you could land Key Accounts Coordinator - Freight & Logistics in Lincoln
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Winsearch and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Winsearch!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Winsearch keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Key Accounts Coordinator - Freight & Logistics in Lincoln
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Winsearch:This is your chance to really connect with the team at Winsearch. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Winsearch
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Winsearch.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Winsearch that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Winsearch. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
