At a Glance
- Tasks: Support customers and manage logistics operations in a fast-paced environment.
- Company: Established logistics company with a focus on teamwork and customer service.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Diverse workplace that values unique talents and backgrounds.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service or administration; logistics experience is a plus.
The predicted salary is between 25500 - 30000 € per year.
A well-established business within the logistics sector is looking to recruit a Logistics Customer Service Administrator to join its busy and fast-paced team.
This role would suit someone with experience in logistics, freight, shipping, imports or customs, but we are also keen to hear from candidates with a strong customer service or administration background who can bring transferable skills, a proactive attitude and a willingness to learn.
You will be supporting the day-to-day running of operations, helping to ensure customers receive a high level of service while assisting with administration, bookings, coordination and internal system updates.
Key responsibilities:- Supporting customers with day-to-day queries and service updates
- Handling administration linked to logistics and operational activity
- Processing bookings and updating internal systems accurately
- Liaising with customers, colleagues and internal departments
- Assisting with coordination of deliveries and shipments
- Supporting the wider team with operational and customer service tasks
- Helping ensure all work is completed accurately and within deadlines
- Previous experience in customer service, administration or office support
- Experience within logistics, freight, shipping, imports or customs would be ideal, but is not essential
- Strong organisational skills and attention to detail
- Confident communication skills and a professional manner
- Good IT skills and the ability to pick up new systems quickly
- A proactive attitude and willingness to learn
- Able to work well in a busy team environment
This is a great opportunity for someone looking to build a long-term career within a busy logistics environment, whether they already have sector experience or are looking to transfer their skills into the industry.
To apply, please send your CV quoting Logistics Customer Service Administrator.
Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
Logistics Customer Service Administrator in Grimsby employer: Winsearch
Join a well-established logistics company in North East Lincolnshire, where we prioritise a supportive and dynamic work culture that fosters employee growth and development. With a focus on teamwork and customer satisfaction, we offer competitive salaries and the opportunity to build a rewarding career in a fast-paced environment, making every day meaningful as you contribute to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Customer Service Administrator in Grimsby
✨Tip Number 1
Network like a pro! Reach out to people in the logistics sector on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and logistics. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled customer queries or administrative tasks in the past. This will help you stand out and demonstrate your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Logistics Customer Service Administrator in Grimsby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in logistics, customer service, or administration. We want to see how your skills can transfer into this role, so don’t be shy about showcasing your strengths!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Logistics Customer Service Administrator role and how your proactive attitude will benefit our team. Keep it friendly and professional!
Show Off Your Organisational Skills:In logistics, attention to detail is key. When filling out your application, make sure to demonstrate your organisational skills and ability to manage multiple tasks. We love candidates who can keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Winsearch
✨Know Your Logistics Basics
Even if you don't have direct experience in logistics, it's crucial to brush up on the basics. Familiarise yourself with key terms like freight, shipping, and customs. This will show your proactive attitude and willingness to learn, which is exactly what they're looking for!
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or administration. Think about times when you resolved issues or improved a process. This will help demonstrate your strong communication skills and how you can contribute to their high level of service.
✨Be Organised and Detail-Oriented
Since the role involves handling bookings and updating internal systems, highlight your organisational skills. Bring a notepad to jot down important points during the interview and be ready to discuss how you manage tasks efficiently. This will reassure them that you can handle the busy environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the logistics sector. This shows your genuine interest in the role and helps you assess if it’s the right fit for you. Plus, it makes for a more engaging conversation!
