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- Tasks: Repair and maintain furniture in customers' homes, ensuring top-notch service and quality.
- Company: Join a leading consumer brand known for quality and customer care.
- Benefits: Competitive salary, bonuses, discounts, and wellness support.
- Why this job: Make a real difference in customers' lives with your hands-on skills.
- Qualifications: Experience in upholstery or furniture repair and a passion for quality workmanship.
- Other info: Enjoy a supportive culture with strong career development opportunities.
The predicted salary is between 24800 - 37200 £ per year.
Service Technician – Belfast – £31,000 + Bonus + Excellent Benefits
Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers' homes, carrying out professional repairs and leaving every customer confident they made the right choice.
What you NEED...
- Experience in upholstery, furniture repair, joinery, fitting, automotive trim or a similar hands-on trade
- Confidence working in customer homes and representing a brand professionally
- Practical skills using tools such as staplers, cutters, sewing equipment and hand tools
- Ability to diagnose faults, damage or wear and decide on the best repair solution
- A strong eye for detail and commitment to high quality standards
- Physically able to lift and manoeuvre furniture safely
- Full UK driving licence
What you will get in return
- Competitive basic salary with company bonus
- Strong long-term career development and training opportunities
- Generous staff discount and friends and family discount scheme
- Access to high street and lifestyle discounts
- Mental, physical and financial wellbeing support
- Enhanced family leave benefits
- Health and wellbeing schemes including private health checks
- Life assurance and income protection
- Holiday buy back scheme
- Cycle to work scheme, share schemes and paid volunteer days
What you will be doing
- Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres
- Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms
- Inspecting furniture to identify damage or defects and determining the most effective repair method
- Communicating clearly with customers, explaining work carried out in a simple and reassuring way
- Completing accurate job records including repairs completed, parts used and feedback
- Working closely with customer care, retail and quality teams to deliver a seamless experience
- Educating customers on furniture care to maximise longevity and appearance
- Ensuring all work is completed safely and in line with company processes
Nice to Haves
- 1 to 3 years experience in upholstery or furniture repair
- Background in automotive trim, upholstery, joinery or soft furnishings
- Experience working in a field based or mobile service role
Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly.
If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people.
Furniture Technician - Belfast employer: Winsearch
Contact Detail:
Winsearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician - Belfast
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, make sure to highlight your hands-on experience and customer service skills.
✨Tip Number 2
Practice your pitch! Be ready to explain your past experiences with upholstery or furniture repair clearly and confidently. We want to see your passion for quality workmanship shine through.
✨Tip Number 3
Show off your practical skills! If you get the chance, demonstrate your ability to use tools and diagnose issues. This hands-on role is all about showcasing your technical know-how.
✨Tip Number 4
Follow up after your interview! A quick thank-you note can go a long way in showing your enthusiasm for the role. Remember, we’re looking for someone who takes pride in their work and values customer satisfaction.
We think you need these skills to ace Furniture Technician - Belfast
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery, furniture repair, or any hands-on technical work. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Personable: Since this is a customer-facing role, it’s important to convey your ability to communicate clearly and professionally. Share examples of how you've made customers feel at ease in the past.
Detail is Key: We love a strong eye for detail! When you’re filling out your application, be specific about your previous work and the quality standards you uphold. This will show us that you take pride in your workmanship.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Winsearch
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Be ready to discuss your hands-on experience with tools and materials, as well as any specific techniques you've mastered. This will show that you're not just a good fit for the role, but also passionate about what you do.
✨Showcase Your Customer Skills
Since this role is customer-facing, think of examples where you've provided excellent service or resolved issues in a customer's home. Practice explaining how you communicate clearly and reassure customers during repairs, as this will highlight your ability to represent the brand professionally.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you diagnose faults and decide on the best repair solutions. Think of specific instances where you've had to troubleshoot a problem and how you approached it. This will demonstrate your practical skills and attention to detail, which are crucial for this position.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture, training opportunities, or the types of projects you might work on. This shows your genuine interest in the role and helps you assess if the company is the right fit for you too.
