At a Glance
- Tasks: Create and manage product listings, improve visibility, and support online sales growth.
- Company: Dynamic e-commerce company with a focus on innovation and collaboration.
- Benefits: Competitive hourly wage, flexible hours, and hands-on experience in e-commerce.
- Other info: Great opportunity for career growth and learning in a supportive team.
- Why this job: Join a fast-paced environment and make an impact in the world of online sales.
- Qualifications: Experience in e-commerce or online sales, strong writing skills, and attention to detail.
The predicted salary is between 26500 - 27200 £ per year.
This is a hands-on role focused on creating strong product listings, improving search visibility, managing online marketplaces, and supporting sales growth. You will work across platforms including eBay, Amazon, Storefeeder and the company website.
What We Are Looking For
We are looking for a proactive and detail-focused individual who can take ownership of online listings and support ecommerce performance. You should be commercially aware, comfortable creating high-quality listings, improving visibility, handling customer queries, and contributing to the overall sales process. Ideal for someone who enjoys ecommerce, marketplaces and practical online selling.
Key Responsibilities
- Create, upload and manage product listings across eBay, company websites and online marketplaces
- Write clear, accurate and sales-focused product descriptions
- Research keywords and optimise listing titles for SEO and marketplace visibility
- Improve product pages to increase enquiries, visibility and sales conversion
- Upload, organise and edit product images where required
- Monitor competitor listings, pricing and product presentation
- Respond to customer enquiries quickly and professionally
- Support conversion of online enquiries into completed sales
- Maintain and update listings based on stock availability and changes
- Support the management and maintenance of company websites
- Assist with basic SEO improvements across listings and web pages
- Prepare shipping labels and support picking and packing where required
- Liaise with warehouse and dispatch teams regarding stock and deliveries
- Track sales, returns, refunds and customer activity
- Maintain accurate stock and consumables records using spreadsheets
- Support online promotions, posts, email campaigns and advertising
- Review sales performance and suggest improvements to listings and pricing
- Carry out any additional duties as required within the role
Skills and Experience
Essential
- Previous experience in ecommerce, online sales, marketplaces or product listings (personal selling experience considered)
- Strong written English and attention to detail
- Experience writing product descriptions or online sales content
- Understanding of SEO, keywords and search visibility
- Confident using computers, spreadsheets and online systems
- Ability to manage multiple listings, customer queries and tasks simultaneously
- Experience handling customer enquiries, complaints or returns
- Organised, reliable and able to work independently and as part of a team
- Strong commercial awareness with a focus on increasing sales
- Stock management awareness, including consumables tracking
Desirable
- Experience using Shopify or other ecommerce platforms
- eBay and Amazon seller experience
- Experience using Storefeeder
- Basic photo editing or Adobe Photoshop skills
- Experience with Google Analytics or Google Ads
- Social media or marketplace promotion experience
- Experience with courier booking, shipping and order processing
- B2B or trade sales experience
- Knowledge of recycling or reuse industries
- Familiarity with TV or laptop parts
E-Commerce/ Online Sales Assistant employer: Winsearch
Join a dynamic team as an E-Commerce/Online Sales Assistant in Elland, where your contributions directly impact sales growth and online visibility. We foster a collaborative work culture that values diversity and encourages personal development, offering opportunities for skill enhancement in e-commerce and digital marketing. With competitive pay and a supportive environment, this role is perfect for those passionate about online sales and looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce/ Online Sales Assistant
✨Tip Number 1
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your e-commerce skills. Connect with industry professionals and engage in relevant discussions to show you're passionate about the field.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common e-commerce questions and how you can showcase your experience with product listings and customer service.
✨Tip Number 3
Network like a pro! Attend local e-commerce events or webinars to meet potential employers and learn more about the industry. Don’t forget to follow up with people you meet; a simple message can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace E-Commerce/ Online Sales Assistant
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your experience in ecommerce and online sales. We want to see how you've created product listings or handled customer queries before, so don’t hold back!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and focus on your achievements. We appreciate a well-structured application that gets straight to the point.
Tailor Your Application:Take a moment to customise your application for this role. Mention specific platforms like eBay and Amazon, and show us you understand the importance of SEO and visibility in online sales.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Winsearch
✨Know Your Platforms
Familiarise yourself with eBay, Amazon, and any other online marketplaces mentioned in the job description. Understand their listing processes, SEO practices, and how to optimise product visibility. This will show your proactive approach and readiness for the role.
✨Craft Compelling Product Descriptions
Prepare a few examples of product descriptions that are clear, engaging, and sales-focused. Highlight your ability to write effectively and demonstrate your understanding of what makes a product appealing to customers. This will showcase your writing skills and attention to detail.
✨Showcase Your Commercial Awareness
Be ready to discuss how you can contribute to sales growth. Research current trends in e-commerce and be prepared to suggest improvements for listings or pricing strategies. This will demonstrate your understanding of the market and your commitment to driving results.
✨Practice Customer Interaction Scenarios
Think of common customer queries or complaints you might encounter and prepare responses. Practising these scenarios will help you convey your confidence in handling customer interactions professionally, which is crucial for this role.
