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- Tasks: Repair and maintain furniture in customers' homes, ensuring top-notch service and quality.
- Company: Join a leading consumer brand known for quality and customer care.
- Benefits: Competitive salary, bonuses, discounts, and wellness support.
- Why this job: Make a real difference in customers' lives with your hands-on skills.
- Qualifications: Experience in upholstery or furniture repair and a passion for quality workmanship.
- Other info: Enjoy a supportive culture with strong career development opportunities.
The predicted salary is between 24800 - 36400 £ per year.
Service Technician – Belfast – £31,000 + Bonus + Excellent Benefits
Take your career to the next level with a market leading consumer brand at their Belfast operation. This is a customer facing, hands-on Service Technician role where quality, pride in workmanship and first class service really matter. You will be trusted to represent the brand in customers' homes, carrying out professional repairs and leaving every customer confident they made the right choice.
What you NEED...
- Experience in upholstery, furniture repair, joinery, fitting, automotive trim or a similar hands-on trade
- Confidence working in customer homes and representing a brand professionally
- Practical skills using tools such as staplers, cutters, sewing equipment and hand tools
- Ability to diagnose faults, damage or wear and decide on the best repair solution
- A strong eye for detail and commitment to high quality standards
- Physically able to lift and manoeuvre furniture safely
- Full UK driving licence
What you will get in return
- Competitive basic salary with company bonus
- Strong long-term career development and training opportunities
- Generous staff discount and friends and family discount scheme
- Access to high street and lifestyle discounts
- Mental, physical and financial wellbeing support
- Enhanced family leave benefits
- Health and wellbeing schemes including private health checks
- Life assurance and income protection
- Holiday buy back scheme
- Cycle to work scheme, share schemes and paid volunteer days
What you will be doing
- Carrying out furniture repairs, adjustments and maintenance in customer homes, retail sites and distribution centres
- Repairing and replacing coverings and internal components including fabric, leather, foam, frames, springs and mechanisms
- Inspecting furniture to identify damage or defects and determining the most effective repair method
- Communicating clearly with customers, explaining work carried out in a simple and reassuring way
- Completing accurate job records including repairs completed, parts used and feedback
- Working closely with customer care, retail and quality teams to deliver a seamless experience
- Educating customers on furniture care to maximise longevity and appearance
- Ensuring all work is completed safely and in line with company processes
Nice to Haves
- 1 to 3 years experience in upholstery or furniture repair
- Background in automotive trim, upholstery, joinery or soft furnishings
- Experience working in a field based or mobile service role
Our client is a well established, household name consumer brand known for quality, customer experience and investing in their people. They pride themselves on creating an inclusive, supportive culture where individuals are trusted, developed and given room to grow. This is a business that values craftsmanship, customer care and doing things properly.
If you are hands-on, customer focused and take pride in delivering quality work, this is an excellent opportunity to secure a stable, long-term role with a brand that genuinely looks after its people.
Furniture Technician - Belfast in Antrim employer: Winsearch
Contact Detail:
Winsearch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Furniture Technician - Belfast in Antrim
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're genuinely interested and ready to represent their brand in customers' homes.
✨Tip Number 2
Practice your hands-on skills before the interview. Whether it's upholstery or using hand tools, being able to demonstrate your practical abilities will set you apart. Plus, it shows you take pride in your workmanship!
✨Tip Number 3
Prepare for customer interaction scenarios. Think about how you'd explain repairs to a customer in a simple, reassuring way. This role is all about quality service, so showing you can communicate effectively is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s get you on board!
We think you need these skills to ace Furniture Technician - Belfast in Antrim
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your experience in upholstery, furniture repair, or any hands-on technical work. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Personable: Since this is a customer-facing role, it’s important to convey your ability to communicate clearly and professionally. Share examples of how you've made customers feel at ease in the past.
Detail Matters: Pay attention to the details in your application. Just like in your work, we appreciate quality and precision. Make sure your application is free from typos and clearly structured.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Winsearch
✨Know Your Stuff
Make sure you brush up on your upholstery and furniture repair knowledge. Be ready to discuss your hands-on experience with tools and materials, as well as any specific techniques you've mastered. This will show that you're not just a good fit for the role, but also genuinely passionate about what you do.
✨Showcase Your Customer Skills
Since this role is customer-facing, think of examples where you've provided excellent service in the past. Prepare to share stories that highlight your ability to communicate clearly and reassure customers, especially when explaining repairs or maintenance work.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you diagnose faults and decide on the best repair solutions. Think of specific instances where you've had to troubleshoot issues and how you approached them. This will demonstrate your practical skills and attention to detail, which are crucial for this position.
✨Dress the Part
Even though this is a hands-on role, first impressions matter! Dress smartly but practically for the interview. This shows that you take pride in your appearance and understand the importance of representing the brand professionally, even in a customer’s home.
