Solutions Architect (Retail/CPG)

Location: London, UK

At Databricks, our core values are at the heart of everything we do; creating a culture of proactiveness and a customer‑centric mindset guides us to create a unified platform that makes data science and analytics accessible to everyone. We aim to inspire our customers to make informed decisions that push their business forward. We provide a user‑friendly and intuitive platform that makes it easy to turn insights into action and fosters a culture of creativity, experimentation, and continuous improvement. You will be an essential part of this mission, using your technical expertise to demonstrate how our Databricks Data Intelligence Platform can help customers solve their complex data challenges. You’ll work with a collaborative, customer‑focused team that values innovation and creativity, using your skills to create customised solutions to help our customers achieve their goals and guide their businesses forward. Join us in our quest to change how people work with data and make a better world!

Reporting to the Manager, Field Engineering.

The impact you will have:

• Form successful relationships with clients throughout your assigned territory, providing technical and business value to Databricks customers in collaboration with Account Executives.
• Operate as an expert in big data analytics to excite customers about Databricks. You will develop into a ‘champion’ and trusted advisor on architecture, design, and implementation to lead the successful adoption of the Databricks Data Intelligence Platform.
• Author reference architectures, how‑tos, and demo applications to scale best practices in your field and support customers.
• Lead workshops, seminars, and meet‑ups to help build the Databricks community in your region and scale best practices in your field.
• Act as a hands‑on technical advisor, helping customers design, validate, and adopt modern data and AI architectures on the Databricks Data Intelligence Platform.
• Grow your knowledge and expertise to the level of a technical and/or industry specialist.

What we look for:

• Experience in solutions architecture, technical consulting, or pre‑sales, with a strong hands‑on approach to solving customer problems.
• Strong capability in at least one or two of the following areas: Data Engineering, Data Warehousing, AI/ML, GenAI, AI Agents, or application development, with interest in expanding into adjacent areas over time.
• Exposure to domains such as CDP/Martech, customer data architectures, cybersecurity, or modern AI application patterns would be valuable, but is not required.
• You will work with customers in the enterprise space, focusing on the Consumer Packaged Goods (CPG) industry, but you will also consider the Retail industry.
• Engage customers in technical sales, challenge their questions, guide clear outcomes, and communicate technical and value propositions.
• Develop customer relationships and build internal partnerships with account executives and teams.
• Prior experience with coding in a core programming language (i.e., Python, SQL) and willingness to learn a base level of Spark.
• Hands‑on experience with modern data and analytics technologies, including public cloud platforms and technical validation work such as prototypes or proofs of concept.
• Experienced in use case discovery, scoping, and delivering complex solution architecture designs to multiple audiences, requiring an ability to context switch in levels of technical depth.

Nice to have: Databricks Certification

The candidate must be able to commute to London offices regularly and travel approximately 20-30% of the time across UK&I for customer visits.

Our Commitment to Diversity and Inclusion: At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.

Compliance: If access to export‑controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.