At a Glance
- Tasks: Lead and manage card issuing programs, ensuring user satisfaction and operational efficiency.
- Company: Join Stripe, a leading financial infrastructure platform transforming the global economy.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and user-first solutions.
- Why this job: Make a real impact on the future of finance while working with innovative technologies.
- Qualifications: 10+ years in card issuing management and strong communication skills required.
The predicted salary is between 80000 - 100000 € per year.
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
In this role, you’d be joining the GTM Issuing and Treasury for Platforms team. Our team is responsible for addressing the technical and architectural nuances of the Issuing, Issuer Processing, and Treasury for Platform Products. We help Stripe increase the GDP of the internet by enabling our EMEA users to launch and scale card programs in an efficient and repeatable manner.
What you’ll do
As a Program Manager, you will bring operational leverage to the team by working directly with users to onboard and manage their Issuing programs. You will partner with sales and support teams to scale Issuing while collaborating with Product Management and Engineering to action user feedback and improve our product. Success in this role means providing significant operational leverage across the entire lifecycle, from initial onboarding to growing large-scale platforms.
Responsibilities
- Monitor and oversee regional activation, providing regular reporting on inflight activations, launch dates, and blockers
- Act as the primary escalation point and strategic lead for complex Issuing implementations, ensuring we always put "Users First"
- Partner with Product, Field Deployment Engineers, and Professional Services to build dedicated Issuing squads
- Translate complex user requirements into actionable product and implementation roadmaps
- Audit deal architectures to provide architectural guardrails, specifically around platform and product interoperability
- Codify the "Issuing Playbook" in partnership with Product Management to support new card and account use cases
- Raise clear escalations and provide transparent reporting to leadership on milestone risks and ecosystem health
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
- 10+ years of experience in card issuing program or project management within technical and regulatory domains
- Deep knowledge and expertise in the card ecosystem, value chain, and requirements of Visa and MasterCard
- Strong cross-functional communication skills with the ability to explain complex technical concepts to non-technical stakeholders
- Experience working directly with customers ranging from ambitious startups to large enterprises
- Proven ability to align a broad set of stakeholders via strong written and verbal communication
Preferred qualifications
- Experience in Stablecoin card issuing
- Hands‑on experience with embedded bank accounts and non-card payment rails
- Experience with fintech products, Issuer processing, and card program management
- Proven experience in organizational building or restructuring while maintaining a high bar for user experience
Program Manager - GTM in London employer: WinsAbove
At Stripe, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Program Manager in our GTM Issuing and Treasury for Platforms team, you will have the opportunity to work at the forefront of financial technology, driving meaningful change while enjoying a supportive environment that prioritises employee growth and development. With a commitment to increasing the GDP of the internet, we offer unique advantages such as flexible working arrangements, comprehensive benefits, and a vibrant workplace that encourages creativity and professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Program Manager - GTM in London
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Knowing Stripe’s mission and how you can contribute will make you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Program Manager. Highlight your skills in managing complex projects and working with diverse teams.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Program Manager - GTM in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Program Manager role. Highlight your experience in card issuing and project management, and don’t forget to mention any relevant technical knowledge you have. We want to see how your skills align with what we’re looking for!
Showcase Your Communication Skills:Since this role involves working with various stakeholders, it’s crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to show us you can explain complex concepts simply. We love a good storyteller!
Highlight Relevant Experience:Don’t just list your past jobs; explain how they relate to the responsibilities of the Program Manager position. If you’ve worked with customers from startups to large enterprises, share those experiences! We want to know how you’ve made an impact in similar roles.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Stripe!
How to prepare for a job interview at WinsAbove
✨Know Your Stuff
Make sure you brush up on your knowledge of the card ecosystem and the specific requirements of Visa and MasterCard. Being able to discuss these topics confidently will show that you’re not just familiar with the industry, but that you’re ready to dive into the role.
✨Showcase Your Communication Skills
Since this role involves working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. You might want to prepare a few examples where you've successfully communicated across different teams or with customers.
✨Prepare for Scenario Questions
Think about potential challenges you might face in managing Issuing programs and how you would tackle them. Be ready to discuss past experiences where you’ve had to overcome obstacles, especially in onboarding or scaling projects.
✨Understand the Company Culture
Research Stripe’s mission and values, particularly their focus on increasing the GDP of the internet. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals as a Program Manager.
