Field Account Executive ( Hospitality Tech )

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. You will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your territory. By understanding their unique needs, you will develop a customised solution that helps their business thrive. We need your passion and sales expertise to help us build Toast across London. This is a field sales opportunity with 80% of your time spent in the field and 20% working from home.

Responsibilities:

• Generate list of prospective restaurants and manage the entire sales cycle from initial call to close (experience with self-sourcing clients is a huge plus).
• Conduct demos and develop a solution that best meets the prospect’s needs.
• Partner with teams across the business to ensure that expectations set during the sales process are met in delivery.
• Leverage Salesforce (our CRM) to manage all sales activities.
• Understand the competitive landscape and determine how to best position Toast in the market.

Requirements:

• 1+ years of experience in a sourcing or closing sales role, restaurant operations, or a relatable field and industry.
• Strong communication, organisational and presentation skills with the ability to sell and negotiate at all decision-making levels.
• Proven track record of success in meeting and exceeding goals.
• Ability to work in a fast-paced, entrepreneurial and team environment.
• Self-motivated, creative, and flexible.
• General technical proficiency with software.
• Experience with Salesforce CRM is a nice to have.

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy: We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.

How Toast Uses AI in its Hiring Process: Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance.

Our Approach to Hybrid Working: We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location.

People Are the Secret Ingredient in Our Recipe for Success: At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.