AI-Driven Renewal & CX Manager

AI-Driven Renewal & CX Manager

Full-Time On-site
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Cloudflare is seeking a Customer Experience Manager to lead the post-sale journey, from onboarding through renewal, and to act as a trusted business advisor for strategic accounts.

You will partner with Sales to forecast, drive renewals, and identify upsell opportunities, leveraging AI tools to maximize customer outcomes and operational efficiency. This role emphasizes data-driven decision making and cross-functional collaboration.

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AI-Driven Renewal & CX Manager employer: WinsAbove

Webflow is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Senior Solutions Architect role based in London. Employees benefit from a strong emphasis on professional growth, with opportunities to influence product direction and engage in enterprise-scale projects, all while enjoying the flexibility of a hybrid work environment. The company values creativity and technical expertise, making it a rewarding place for those looking to make a meaningful impact in the tech industry.

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Contact Details:

WinsAbove Recruitment Team