At a Glance
- Tasks: Help clients succeed by managing their onboarding and ongoing success with our innovative technology.
- Company: Join Winnow, a purpose-driven company tackling food waste globally.
- Benefits: Competitive salary, flexible working hours, and a chance to make a real impact.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of a mission to reduce food waste and protect the planet.
- Qualifications: Fluency in Italian and a passion for customer success.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We at Winnow are dead‑set on solving this problem and inviting passionate people to help us achieve our mission. Food is far too valuable to waste; technology can transform how we produce it. Founded in London in 2013, Winnow helps the hospitality industry prevent food waste with internet‑of‑things tools in the kitchen. We operate in more than 30 countries and have blue‑chip customers such as Accor Hotels, IKEA, IHG, Marriott and Compass Group. Our clients reduce waste by over 50% on average, achieving 3%‑8% cost savings, often 40%+ profitability gains. Our new AI technology, Winnow Vision, automatically tracks all food waste. It has earned awards at the World Economic Forum and strong enthusiasm from the industry.
We live our values at the centre of everything we do. Our values include:
- Equal parts head and heart – passion balanced with practicality.
- Bravely honest – transparent dialogue and healthy debate.
- People of action – rapid improvement through bold action.
- Bound by food – celebrating food through respect and creativity.
- Hungry and humble – we stay humble while driving revolutionary change.
- People and Planet Positive – we protect the planet and reduce our own footprint.
This is an opportunity to join a purpose‑driven organisation and help propel growth at a dynamic time. You will work alongside a motivated team that builds an exciting business while leaving the world better.
About The Team
The Operations team manages onboarding, implementation and ongoing success of our technology across new customers. They ensure early pilots become key national and international deployments. The team works in London, Dubai, Singapore, Shanghai and the US.
Requirements
We seek a motivated, entrepreneurial, bilingual (Italian).
Customer Success Manager (fluency in Italian required) employer: Winnow
Winnow is an exceptional employer dedicated to tackling the global food waste crisis, offering a vibrant work culture that values passion, transparency, and innovation. As a Customer Success Manager, you will be part of a dynamic team in London, where you can grow your career while making a meaningful impact on both people and the planet. With opportunities for professional development and a commitment to sustainability, Winnow provides a unique environment for those looking to drive change in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Manager (fluency in Italian required)
✨Tip Number 1
Network like a pro! Reach out to current employees at Winnow on LinkedIn. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by understanding Winnow's mission and values. Show us how your passion for reducing food waste aligns with our goals – it’ll make you stand out!
✨Tip Number 3
Practice your Italian! Since fluency is key, brush up on relevant vocabulary and phrases that relate to customer success and food waste. It’ll show us you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Customer Success Manager (fluency in Italian required)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for reducing food waste shine through. We want to see that you care about our mission and how your skills can contribute to making a difference.
Tailor Your CV:Make sure to customise your CV for the Customer Success Manager role. Highlight your relevant experience and skills, especially those that align with our values and the requirements of the job.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Winnow
✨Know Your Stuff
Make sure you understand Winnow's mission and the impact of food waste. Familiarise yourself with their technology, especially Winnow Vision, and be ready to discuss how it can help clients reduce waste and save costs.
✨Show Off Your Italian Skills
Since fluency in Italian is a must, practice speaking about your experiences and ideas in Italian. Be prepared to switch languages during the interview to demonstrate your comfort and proficiency.
✨Embrace the Values
Winnow has strong values that guide their work. Think about how your personal values align with theirs, especially around being 'Hungry and humble' or 'Bravely honest'. Prepare examples from your past that showcase these traits.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company. This shows your genuine interest and helps you understand how you can contribute to their mission of reducing food waste.
