Customer Success Manager (fluency in Italian required)
Customer Success Manager (fluency in Italian required)

Customer Success Manager (fluency in Italian required)

City of London Full-Time 28800 - 48000 £ / year (est.) No home office possible
Go Premium
W

At a Glance

  • Tasks: Manage customer success and ensure smooth onboarding of our innovative food waste technology.
  • Company: Join Winnow, a purpose-driven company tackling global food waste with cutting-edge tech.
  • Benefits: Competitive salary, flexible working hours, and the chance to make a real impact.
  • Why this job: Be part of a mission to reduce food waste and help businesses save money.
  • Qualifications: Fluency in Italian and English, with a proactive, entrepreneurial mindset.
  • Other info: Dynamic team environment with opportunities for personal and professional growth.

The predicted salary is between 28800 - 48000 £ per year.

About Us

Food waste is a $1 trillion problem – costing the world over 1% of global GDP. We at Winnow are dead‑set on solving this problem and inviting passionate people to help us achieve our mission. Food is far too valuable to waste; technology can transform how we produce it.

Founded in London in 2013, Winnow helps the hospitality industry prevent food waste with internet‑of‑things tools in the kitchen. We operate in more than 30 countries and have blue‑chip customers such as Accor Hotels, IKEA, IHG, Marriott and Compass Group. Our clients reduce waste by over 50% on average, achieving 3%‑8% cost savings, often 40%+ profitability gains.

Our new AI technology, Winnow Vision, automatically tracks all food waste. It has earned awards at the World Economic Forum and strong enthusiasm from the industry.

We live our values at the centre of everything we do. Our values include:

  • Equal parts head and heart – passion balanced with practicality.
  • Bravely honest – transparent dialogue and healthy debate.
  • People of action – rapid improvement through bold action.
  • Bound by food – celebrating food through respect and creativity.
  • Hungry and humble – we stay humble while driving revolutionary change.
  • People and Planet Positive – we protect the planet and reduce our own footprint.

This is an opportunity to join a purpose‑driven organisation and help propel growth at a dynamic time. You will work alongside a motivated team that builds an exciting business while leaving the world better.

About The Team

The Operations team manages onboarding, implementation and ongoing success of our technology across new customers. They ensure early pilots become key national and international deployments. The team works in London, Dubai, Singapore, Shanghai and the US.

Requirements

We seek a motivated, entrepreneurial, bilingual (Italian & English) individual with a can‑do attitude to join our European Operations team and manage a key.

Customer Success Manager (fluency in Italian required) employer: Winnow

Winnow is an exceptional employer dedicated to tackling the global food waste crisis through innovative technology. With a vibrant work culture that values passion, transparency, and action, employees are empowered to make a meaningful impact while enjoying opportunities for personal and professional growth. Located in London, team members benefit from a collaborative environment and the chance to work with prestigious clients, all while contributing to a sustainable future.
W

Contact Detail:

Winnow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Success Manager (fluency in Italian required)

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those who work at Winnow or similar companies. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by researching Winnow's mission and values. Show us how your passion for reducing food waste aligns with our goals. We love candidates who are genuinely excited about making a difference!

✨Tip Number 3

Practice your Italian! Since fluency is key for this role, brush up on your language skills. You might even want to role-play some customer scenarios in Italian to show us you're ready to hit the ground running.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our mission to tackle food waste.

We think you need these skills to ace Customer Success Manager (fluency in Italian required)

Fluency in Italian
Bilingual Communication
Customer Relationship Management
Onboarding and Implementation
Project Management
Problem-Solving Skills
Entrepreneurial Mindset
Team Collaboration
Adaptability
Technical Aptitude
Data Analysis
Client Engagement
Passion for Sustainability
Cultural Awareness

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for reducing food waste shine through. We want to see that you care about our mission and how your skills can contribute to making a difference.

Tailor Your CV: Make sure your CV is tailored to the Customer Success Manager role. Highlight your experience in customer success and any relevant achievements, especially those that demonstrate your ability to drive results.

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Winnow.

How to prepare for a job interview at Winnow

✨Know Your Stuff

Make sure you understand Winnow's mission and the impact of food waste. Familiarise yourself with their technology, especially Winnow Vision, and be ready to discuss how it can benefit clients. This shows your genuine interest and helps you connect with the interviewers.

✨Show Off Your Language Skills

Since fluency in Italian is a must, practice speaking about your experiences and ideas in both English and Italian. Prepare to switch between languages during the interview if needed, as this will demonstrate your comfort and proficiency.

✨Embrace Their Values

Winnow has strong values that guide their work. Think about how your personal values align with theirs, especially around being 'Hungry and Humble' or 'People and Planet Positive'. Be ready to share examples from your past that reflect these values in action.

✨Prepare Questions

Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and how success is measured at Winnow. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Customer Success Manager (fluency in Italian required)
Winnow
Location: City of London
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

W
  • Customer Success Manager (fluency in Italian required)

    City of London
    Full-Time
    28800 - 48000 £ / year (est.)
  • W

    Winnow

    50-100
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>