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- Tasks: Lead the Front of House team and ensure exceptional customer service.
- Company: Dynamic hotel with a focus on growth and team culture.
- Benefits: Competitive salary, full-time hours, and opportunities for professional development.
- Other info: Must have own transport due to location; evenings and weekends required.
- Why this job: Be at the forefront of hospitality and make a real impact on guest experiences.
- Qualifications: Experience in hospitality management and strong leadership skills.
LOCATION: SENNEN
PAY: £35,000 PER ANNUM
Permanent - Full time – including evenings and weekends
Our clients are seeking a Front of House Manager to ensure the smooth and efficient daily operations across their hotel, food and drink outlets, restaurant and functions. You are required to maintain consistent standards, maximise profitability, support business growth, and provide effective caretaking of both the building and the team. Due to location candidates must have use of own transport.
Main Responsibilities:
- Demonstrate a professional and courteous manner at all times, ensuring outstanding customer service.
- Foster a positive, supportive work environment through clear and effective communication, cultivating a strong team culture.
- Oversee and manage the Front of House team.
- Ensure all services within the building comply with legal requirements, including alcohol licensing regulations and food and drink safety standards.
- Manage stock control, product quality, ordering, monthly stocktakes, line cleaning, and wastage to maintain efficiency within budget targets.
- Develop, cost, and update menus.
- Plan staffing levels appropriate to seasonal demand, creating rotas that balance customer satisfaction with profitability.
- Maintain high standards of cleanliness and conduct regular maintenance checks across all areas of the building, both inside and out.
- Ensure all health & safety, emergency, and fire procedures are current, compliant, and properly documented.
- Ensure staff are fully trained in their roles and responsibilities, following safe working practices at all times.
- Carry out reasonable requests from senior managers.
- Adhere to and enforce company policies and procedures regarding cash handling and financial controls.
- Keep training guides, and COSHH documentation up to date.
- Manage recruitment, training, development, and mentoring of all staff, including responsibility for HR matters.
- Review, verify, and authorise working hours and holiday requests for all team members.
Front Of House Manager in Sennen employer: Winners Recruitment
Contact Detail:
Winners Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Manager in Sennen
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Front of House Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up in person! If you’re eyeing a specific hotel or restaurant, pop in and introduce yourself. A friendly chat with the management can leave a lasting impression and might just lead to an interview opportunity.
✨Tip Number 3
Tailor your approach! When you find a job that excites you, make sure to highlight your relevant experience and skills during any conversations. Show them how you can maintain high standards and foster a positive team culture.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you ace your job search, and applying directly can give you a better chance of standing out from the crowd.
We think you need these skills to ace Front Of House Manager in Sennen
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Manager role. Highlight your relevant experience and skills that align with the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Winners Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the hotel’s operations and values. Research their customer service approach and be ready to discuss how you can enhance their Front of House experience.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on communication and fostering a positive work environment.
✨Be Ready for Scenario Questions
Expect questions about handling difficult situations, such as managing customer complaints or ensuring compliance with health and safety regulations. Think of specific instances where you’ve navigated these challenges successfully.
✨Dress the Part
First impressions matter! Dress professionally to reflect the standards of the establishment. This shows that you understand the importance of maintaining a polished image in the hospitality industry.