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- Tasks: Oversee commercial cleaning sites, manage staff, and ensure customer satisfaction.
- Company: Join a family-owned, eco-friendly cleaning company focused on staff development.
- Benefits: Enjoy 28 days holiday, flexible hours, and career progression opportunities.
- Why this job: Make a real difference in a supportive team while building lasting client relationships.
- Qualifications: Experience in commercial cleaning, excellent communication skills, and a full UK driving licence required.
- Other info: Work across Barnstaple to Plymouth with a dynamic and fun team.
The predicted salary is between 28000 - 40000 £ per year.
WINNER are currently working with a family-owned, staff focused, eco-friendly cleaning company who, due to their continued success, are currently searching for an Area Manager to oversee a range of commercial cleaning sites across from Barnstaple to Plymouth. As well as working as part of a friendly, dynamic and supportive fun team, you will enjoy seeing your passion and commitment making a real difference. You will be joining one of the most successful and progressive businesses in the Southwest who have a focus on the personal development of their staff.
This role offers fantastic progression prospects into a full-time account/senior account manager for the right candidate.
Main Responsibilities:- As an Area Manager, you’ll be working closely with the Operations Director/Senior Account Managers to attend site visits and quality control audits.
- You’ll be responsible for face-to-face interactions with customers and staff.
- You will deal with the day to day operations such as managing sickness and holiday cover ensuring that sites are adequately staffed.
- Your role will be to build long lasting relationships with clients, ensuring customer satisfaction.
- You’ll perform staff inductions, looking after up to 90 mobile cleaners at peak.
- You will act as the first point of contact for any escalations or problems, ensuring they are dealt with efficiently.
- Candidates need to be skilled in at working in a fast-moving environment within the commercial cleaning service sector.
- Customer service and relationship building skills.
- Excellent communication skills (in-person, phone and email).
- Positive attitude to challenges with the ability to remain calm under pressure in a highly pressurised environment.
- Flexibility is key as hours can vary to suit the needs of the business.
- Full and clean UK driving licence and be able to travel to sites.
- Must live within commuting distance of the location as detailed.
- Be of a smart and professional appearance.
- 28 days holiday.
- Mobile Phone.
- Laptop.
- Excellent Career progression prospects.
- Flexible working hours.
- Family-owned staff focused company.
Area Cleaning Manager employer: WINNER
Contact Detail:
WINNER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Cleaning Manager
✨Tip Number 1
Familiarise yourself with the commercial cleaning industry, especially in the Southwest. Understanding local competitors and market trends can give you an edge during interviews, showing your commitment and knowledge about the sector.
✨Tip Number 2
Network with professionals in the cleaning industry, particularly those who have experience in management roles. Attend local events or join online forums to connect with others, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare for face-to-face interactions by practising your communication skills. Role-play scenarios where you might need to handle customer complaints or staff issues, as this will help you feel more confident and articulate during the interview process.
✨Tip Number 4
Demonstrate your flexibility and problem-solving abilities by preparing examples from your past experiences. Think of specific situations where you successfully managed a team or resolved a challenging issue, as these stories can highlight your suitability for the role.
We think you need these skills to ace Area Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the commercial cleaning sector. Emphasise your skills in customer service, relationship building, and any previous management roles to align with the responsibilities of an Area Cleaning Manager.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully managed teams or improved customer satisfaction in past positions, demonstrating your fit for the job.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as excellent communication, flexibility, and the ability to remain calm under pressure. Use concrete examples to illustrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a managerial role.
How to prepare for a job interview at WINNER
✨Showcase Your Customer Service Skills
As an Area Cleaning Manager, you'll be interacting with clients regularly. Prepare examples of how you've successfully built relationships and resolved issues in previous roles. This will demonstrate your ability to maintain customer satisfaction.
✨Demonstrate Your Leadership Experience
You'll be managing a team of cleaners, so it's crucial to highlight your leadership skills. Share specific instances where you've led a team, handled conflicts, or improved team performance. This will show that you're capable of managing staff effectively.
✨Prepare for Scenario-Based Questions
Expect questions about how you'd handle specific situations, such as staffing shortages or client complaints. Think through potential scenarios and your responses ahead of time to showcase your problem-solving abilities.
✨Emphasise Your Flexibility and Adaptability
The role requires flexibility in hours and the ability to adapt to changing circumstances. Be ready to discuss how you've successfully managed change in past positions and how you can bring that adaptability to this role.
