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- Tasks: Handle telematics incident alerts and provide top-notch claims support.
- Company: Leading North East business with a focus on client service.
- Benefits: Competitive salary, structured career progression, and generous holiday package.
- Why this job: Join a dynamic team and make a real difference in client experiences.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Enjoy personal development opportunities and wellbeing support.
The predicted salary is between 30000 - 40000 £ per year.
A leading North East business is seeking a Telematics & Claims Advisor to join their First Response team in Byker, Newcastle. The successful candidate will handle telematics incident alerts, provide administrative support for claims, and ensure high-quality client service.
This role offers a competitive salary, structured career progression, and a generous holiday package, including a birthday holiday. Opportunities for personal development and a range of wellbeing support are also provided.
Telematics & Claims Advisor (First Response) in Newcastle upon Tyne employer: Winn Group
Contact Detail:
Winn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telematics & Claims Advisor (First Response) in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Telematics & Claims Advisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your telematics knowledge. Familiarise yourself with common incident alerts and claims processes. We want you to shine when discussing how you can provide top-notch client service!
✨Tip Number 3
Showcase your soft skills! As a Telematics & Claims Advisor, communication is key. Be ready to demonstrate your ability to handle client queries and provide support in a friendly and efficient manner during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Telematics & Claims Advisor (First Response) in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telematics and claims handling. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our First Response team and how you can contribute to providing top-notch client service.
Showcase Your Communication Skills: As a Telematics & Claims Advisor, clear communication is key. In your application, demonstrate your ability to convey information effectively, whether through your writing style or examples of past experiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Winn Group
✨Know Your Telematics
Make sure you understand the basics of telematics and how it relates to claims. Brush up on common terms and technologies used in the industry, as this will show your enthusiasm and knowledge during the interview.
✨Showcase Your Client Service Skills
Prepare examples of how you've provided excellent client service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer, as this role heavily focuses on high-quality client interactions.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle certain situations related to telematics incidents. Practise answering scenario-based questions, as they help demonstrate your problem-solving skills and ability to think on your feet.
✨Highlight Your Administrative Skills
Since the role involves administrative support for claims, be prepared to discuss your organisational skills and any relevant experience. Mention tools or software you’ve used to manage tasks efficiently, as this will show you're ready to hit the ground running.