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- Tasks: Join our First Response Team as a Legal Clerk, managing claims and client relationships.
- Company: Winn Group, a leading North East business in accident management and rehabilitation.
- Benefits: Generous holiday package, funded learning initiatives, and ample progression opportunities.
- Why this job: Be part of a team that values integrity, respect, and your personal growth.
- Qualifications: Detail-oriented and organised individuals with strong communication skills.
- Other info: Full-time role based in Byker, Newcastle, with a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management and rehabilitation services? We are looking for a detail-oriented and highly organised individual to join our First Response Team as a Legal Clerk. In this role, you’ll play a key part in driving the efficient progression of claims, including those within the OIC portal, to ensure effective recovery across all heads of claim.
This role is Full-Time, based on 40 hours per week, and we are also fully office-based in Byker, Newcastle.
Why Join Us? At Winn Group, we’re more than a business. We’re a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish. We prioritise your well-being and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, well-being, and fosters your growth.
Responsibilities:
- Accept and make ad hoc telephone enquiries from/to clients, stakeholders and third parties with regard to cases.
- Ensure that all claims are handled efficiently and in the correct technical manner, settling them in line with policy cover and legal liability.
- Build a positive relationship with each client whilst processing the claim, helping to manage their expectations and deliver the right outcome.
- Ensure accuracy in all aspects of case handling, including, but not limited to: hire reviews, engineer reports, storage instructions, impecuniosity pre-checks, open banking signup, logging supporting evidence and handling claims under the Civil Procedure Rules and Legislation.
- Monitor provision of hire vehicles to ensure the hire system works effectively and hire duration is constructive.
- Negotiate to control costs, adhering to deadlines and time constraints.
- Prepare cases thoroughly, making appropriate arguments in relation to recovery, ensuring we obtain evidence in support of impecuniosity, and/or client losses (where applicable).
What We Offer:
Generous Holiday Package: 25 days holiday plus
FRT Legal Clerk in Newcastle upon Tyne employer: Winn Group
Contact Detail:
Winn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FRT Legal Clerk in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings at Winn Group!
✨Tip Number 2
Prepare for interviews by researching Winn Group and understanding their values. Be ready to discuss how your skills align with their mission of integrity, respect, loyalty, and reliability. Show them you’re not just another candidate!
✨Tip Number 3
Practice your communication skills! As a Legal Clerk, you'll be handling calls and managing client expectations. Role-play with a friend or family member to get comfortable with discussing claims and answering queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Winn Group team!
We think you need these skills to ace FRT Legal Clerk in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Legal Clerk role. Highlight your detail-oriented skills and any relevant experience in claims handling or legal processes. We want to see how you can contribute to our First Response Team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Winn Group and how your values align with ours. Show us your personality and passion for the role!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to handling claims efficiently. Make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of our team!
How to prepare for a job interview at Winn Group
✨Know the Company Inside Out
Before your interview, take some time to research Winn Group. Understand their values, services, and what sets them apart in the accident management industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Attention to Detail
As a Legal Clerk, being detail-oriented is crucial. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s handling claims or managing client expectations, be ready to discuss how you ensure accuracy in your work.
✨Practice Common Interview Questions
Anticipate questions related to claims handling, client communication, and legal procedures. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities at Winn Group. This shows that you’re not just interested in the job, but also in how you can contribute to and grow within the company.
