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- Tasks: Process claims and build positive relationships with clients while ensuring accuracy.
- Company: Join Winn Group, a leading force in accident management and rehabilitation services.
- Benefits: Enjoy a competitive salary, generous holiday package, and funded learning initiatives.
- Why this job: Make a real difference in clients' lives while growing your career in a supportive environment.
- Qualifications: Attention to detail, time management, and teamwork skills are essential.
- Other info: Be part of a vibrant team with social events and wellbeing support.
The predicted salary is between 26000 - 29000 £ per year.
We are looking for Claims Processor's to join our established First Response Team, where your unique blend of skills, personality, and character will be instrumental in elevating the quality of service we provide to our valued clients and stakeholders. At Winn Group, we prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, wellbeing, and fosters your growth.
At Winn Group, we’re more than a business. We’re a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management and rehabilitation. As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish. Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.
Key Responsibilities
- Build a positive relationship with each client whilst processing the claim, helping manage their expectations and delivering the right outcome.
- Ensure accuracy in all aspects of Claims Processing including, but not limited to: Hire reviews, engineer reports and storage Instructions, total loss reports, Impecuniosity pre-checks and open banking signup and medical Instructions.
- Assisting Case Handlers with their claims to ensure the department is up to date.
- Accurately record any key FNOL information for Road Traffic Accident onto our case management system.
- Assisting with FRT incoming calls overflow.
Qualifications & Skills
- Attention to detail and accuracy.
- Time management and organisation skills.
- Experience of working towards deadlines and performance objectives.
- Experience of demonstrating effective teamworking within a commercial environment.
To succeed in this role, we’re looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.
Application Process
If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.
Benefits
- Competitive salary: Between £26,000 - £29,000, depending on your experience.
- Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays (subject to eligibility).
- Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts (subject to application).
- Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme.
- Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests.
- Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year.
Working Hours
This role is full-time, based on 40 hours per week. We are also fully office-based in Byker, Newcastle.
Claims Processor\'s in Newcastle upon Tyne employer: Winn Group
Contact Detail:
Winn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Processor\'s in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winn Group. Understand their values and mission, and think about how your skills align with their goals. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to claims processing and customer service. Think about specific examples from your past experiences that showcase your attention to detail and ability to manage expectations. We want to see how you can bring those skills to the table!
✨Tip Number 3
Show your personality! While skills are important, we also want to see the real you. Be authentic and let your character shine through during the interview. Remember, we’re looking for someone who fits in with our team culture, so don’t be afraid to show us what makes you unique.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great opportunity to reiterate your interest in the position and remind them why you’d be a fantastic addition to the First Response Team at Winn Group.
We think you need these skills to ace Claims Processor\'s in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims Processor role. Highlight your attention to detail and any relevant experience that aligns with our values of Integrity, Respect, Loyalty, and Reliability.
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that showcase your time management, organisation skills, and ability to work towards deadlines.
Be Personable: We’re looking for someone who can build positive relationships with clients. Let your personality shine through in your application. A friendly tone can go a long way in making a great first impression!
Apply Through Our Website: For the best chance of success, make sure you apply directly through our website. This helps us keep track of your application and ensures it gets to the right people quickly!
How to prepare for a job interview at Winn Group
✨Know the Company Inside Out
Before your interview, take some time to research Winn Group. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Attention to Detail
As a Claims Processor, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it’s catching an error or ensuring all documentation was correct, be ready to share these stories.
✨Demonstrate Teamwork Skills
Winn Group values effective teamwork, so think of instances where you collaborated successfully with others. Be prepared to discuss how you contributed to a team goal and how you can bring that collaborative spirit to their First Response Team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This shows you’re not just interested in the job, but also in how you can grow with them.