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- Tasks: Coordinate IT change management processes and ensure seamless changes within the infrastructure.
- Company: Join Winn Group, a leading North East business in accident management.
- Benefits: Up to £40,000 salary, 25 days holiday, flexible hours, and funded learning opportunities.
- Why this job: Be part of a dynamic team making a real impact in accident management.
- Qualifications: Experience in change management and strong analytical skills required.
- Other info: Enjoy a supportive culture with excellent career growth and wellbeing initiatives.
The predicted salary is between 32000 - 48000 £ per year.
Salary
Salary: Up tp £40,000 based on 35 hours per week
Are you ready to be part of a WINNing team at Winn Group, a leading North East business providing nationwide accident management.
We are on the lookout for motivated individual to join our IT team as a Business Analyst. The ideal candidate will be responsible for facilitating and coordinating all aspects of the IT change management process to ensure seamless and efficient changes within the IT infrastructure.
This role ensures changes are thoroughly assessed, authorised, prioritised, and implemented in alignment with organisational and compliance standards (such as ISO27001), minimising risk to operational stability and service delivery. The Analyst works collaboratively across departments to manage the impact of changes, reduce service disruption, and maintain high levels of system performance.
Why Join Us?
At Winn Group, we\’re more than a business. We\’re a driving force in the North East, delivering nationwide accident management and rehabilitation services for victims of non-fault accidents. Our mission is simple: to be the best one-stop shop for accident management and rehabilitation.
As the parent company of Winn Solicitors and On Hire, we lead the market in Personal Injury Law. With a 4.8 Star rating by Trustpilot, we provide an excellent service for the client from start to finish.
At Winn Group, we prioritise your wellbeing and growth, celebrating every milestone. With ample progression opportunities and funded learning initiatives, we invest in your future. Join us and be a part of a team that upholds values such as Integrity, Respect, Loyalty, and Reliability and prioritises your success, wellbeing, and fosters your growth.
Responsibilities
- As a Business Analyst, you will act as the primary point of contact for the IT change management process, overseeing and coordinating all change requests and ensuring they follow established protocols.
- Evaluate the risk and potential impact of each change on system operations, customer data security, and compliance standards, particularly focusing on ISO27001.
- Maintain accurate and comprehensive records of all change requests, approvals, implementations, and post-implementation reviews to ensure audit readiness.
- Regularly assess and improve change management processes to increase efficiency and reduce the frequency and impact of failed changes.
- Organise Change Advisory Board (CAB) meetings by setting agendas, taking minutes, and following up on any action items. They will ensure all necessary team members are informed about upcoming changes and given the opportunity to provide feedback.
- Work closely with IT, operations, and relevant department heads to coordinate change approvals and maintain effective communication throughout the change lifecycle.
What We Offer
- Competitive salary: Up to £40,000 based on 35 hours per week
- Generous Holiday Package: 25 days holiday plus bank holidays, an additional birthday holiday, and options to buy or sell holidays
- Employee Development: Funded learning initiatives, SQE Apprenticeships, and Training Contracts
- Work-Life Balance: Flexible working hours, on-site parking (subject to availability), and benefits such as the Corporate Metro Scheme and Bike to Work Scheme
- Wellbeing Support: Virtual GP, Bereavement Support, Discounted Health Checks, Annual Flu Jab and Free Eye Tests.
- Social and Charitable Events: Across the year, we host a range of events, including a Christmas party, as well as an Annual Awards Night, plus various fundraising and social events to support our Charity of the Year.
Working Hours
This role is full-time, based on 35 hours per week. The working pattern for this role is Monday to Friday, 9.00 am to 5.00 pm.
We are also fully office-based in Byker, Newcastle.
About You
To succeed in this role, we\’re looking for someone who brings a blend of must-have skills and experiences, along with those extra special qualities that can really make a difference to our team and business.
Essential Skills and Experience
- Experience in a similar role with knowledge of change management processes and tools.
- Strong understanding of change management frameworks, including ITIL.
- Analytical thinking with strong attention to detail.
- Ability to assess risks and impacts of proposed changes.
- Excellent verbal and written skills, with the ability to convey change information to both technical and non-technical audiences.
- Highly organised and able to manage multiple change requests simultaneously, ensuring that deadlines are met.
Desirable Skills and Experience
- Understanding of client case progression in similar company or environment.
Next Steps?
If you feel this role is the right fit for you, then Apply Now!
If your application meets our criteria, a member of HR will be in contact to discuss this opportunity further. If you are successful, you will be invited to a face-to-face interview.
If you are unsuccessful, you will be notified. However, if you don\\\’t receive any communication from us within four weeks of sending your CV, your application was not successful.
We look forward to reviewing your application!
Winn Solicitors is one of the country’s leading claims management companies taking care of no win no fee accident claims from start to finish.
Apply Now
To start the application process, please complete the form below, upload your CV and include a covering letter.
* Please note that by completing this form, you are agreeing to allow us to use your personal data according to our privacy policy which can be viewed here.
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What our Staff Say
“The company is very progressive and goes from strength to strength. I am excited to see what the next 10 years hold!”
Keelie
“I enjoy my role as every day is different and there’s always something new to learn.”
Lauren
Development Analyst
\”Every day is a learning day and I look forward to gaining further knowledge and experience within a rapidly expanding department and company.\”
#J-18808-Ljbffr
Business Analyst employer: Winn Group
Contact Detail:
Winn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees at Winn Group on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. A friendly chat can give you insights that could set you apart!
✨Tip Number 2
Prepare for the interview by researching common Business Analyst scenarios. Think about how you would handle change management processes and be ready to discuss your analytical skills. Practising your responses will help you feel more confident when it’s time to shine!
✨Tip Number 3
Showcase your passion for the role! During interviews, express why you want to work at Winn Group specifically. Mention their values like Integrity and Reliability, and how you align with them. This personal touch can make a big difference!
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds. It shows your enthusiasm for the position and reinforces your interest in joining the team at Winn Group.
We think you need these skills to ace Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight relevant experience and skills that align with the job description, especially around change management processes and ITIL frameworks.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role at Winn Group and how your background makes you a perfect fit for our team.
Showcase Your Analytical Skills: As a Business Analyst, analytical thinking is key. In your application, provide examples of how you've successfully assessed risks or managed change in previous roles to demonstrate your capabilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our WINNing team!
How to prepare for a job interview at Winn Group
✨Know Your Change Management Frameworks
Familiarise yourself with change management frameworks like ITIL, as this role heavily relies on them. Be prepared to discuss how you've applied these frameworks in past experiences and how they can benefit the team at Winn Group.
✨Showcase Your Analytical Skills
As a Business Analyst, analytical thinking is key. Prepare examples of how you've assessed risks and impacts of changes in previous roles. Use specific metrics or outcomes to demonstrate your effectiveness in managing change.
✨Communicate Clearly
You’ll need to convey complex information to both technical and non-technical audiences. Practice explaining a change management process in simple terms, so you can showcase your communication skills during the interview.
✨Be Organised and Ready to Multi-task
This role involves managing multiple change requests simultaneously. Bring examples of how you've successfully juggled various tasks in the past, and be ready to discuss your organisational strategies to ensure deadlines are met.
