Warehouse Team Leader

Job type: fixed term contract with possibility of becoming permanent

Hours: 40 hours per week

Statutory Sick Pay (SSP)

29 days annual leave + loyalty leave

Maternity and Paternity Leave

Free hot drinks in the canteen

Development and career progression opportunities

Dynamic and supportive team environment

Employee Benefits Platform (Reward Gateway) – Access to a wide range of shopping discounts, cashback offers and exclusive deals across major retailers

Wellbeing Support – 24/7 Online GP service coming soon, providing convenient access to virtual consultations and healthcare advice

Winit (UK) Limited is seeking to recruit a Team Leader to join our team and help us continue to deliver excellence at Tamworth. Our Warehouse Team Leader is responsible for leading, coordinating, and supervising the daily activities of the warehouse team. This role ensures smooth and efficient warehouse operations by monitoring staff performance, ensuring compliance with safety standards, and overseeing the use of machinery and equipment.

Core Responsibilities:

• Ensure the health and safety of all staff working in or transiting through the warehouse area.
• Implement fire safety awareness and oversee evacuation procedures in coordination with the designated Fire Marshal.
• Maintain responsibility for all assets and machinery within the warehouse area.
• Conduct daily and weekly equipment inspections, identifying malfunctions and reporting any damage or issues with manual pallet trucks, labeling machines, or other equipment.
• Organize and oversee training for all warehouse staff to ensure they are competent in their roles and familiar with all necessary procedures.
• Organize daily staffing, ensuring efficient segregation of duties and assignment of responsibilities.
• Monitor staff attendance, manage absenteeism, and ensure proper reporting and documentation.
• Oversee performance achievements and non-achievements of the staff, ensuring adherence to KPIs.
• Regularly evaluate staff involvement and work performance, providing feedback and necessary adjustments.
• Learn and maintain an in-depth understanding of the Warehouse Management System (WMS), specifically as it relates to your department.

Day-to-Day Activities:

• Conduct safety checks in the work area to identify potential hazards before staff begins work.
• Check staff attendance, review absenteeism, and document reasons for any absences.
• Review the expected volume of work for the day and plan staffing accordingly, in coordination with the Warehouse Supervisor.
• Ensure that tasks are dispatched as quickly as possible to optimize daily productivity.
• Continuously monitor and adjust staff roles throughout the day to ensure maximum efficiency.
• Perform hourly checks on task progress and reassign resources if necessary to meet targets.
• Conduct hourly and daily checks on team performance and make adjustments as needed to ensure targets are being met.
• Ensure all company assets, such as laptops, printers, and PDAs, are returned in good condition at the end of the day.
• Monitor and guide the work attitude of staff, ensuring clear communication between the team and compliance with company security protocols.

Skills and Qualifications:

• Proven experience in a warehouse or logistics environment.
• Leadership skills with the ability to motivate and manage a team.
• Knowledge of warehouse management systems (WMS).
• Excellent organizational and time-management skills.
• Strong focus on health and safety standards.
• Ability to work under pressure and manage multiple priorities.
• Strong communication skills in English, both written and verbal.
• Proficiency in spoken and written Chinese is a plus.

Winit, founded in 2012, is a leading provider of cross-border e-commerce supply chain management and services. Over the past 12 years, we have supported more than 200,000 e-commerce sellers globally. With a strong international presence, including branches in the UK, USA, Canada, Australia, Germany, and other regions, Winit operates 15 overseas warehouses, providing over 3.5 million square feet of storage space. In the UK, Winit manages two warehouses located in Tamworth and Leicester. The Tamworth warehouse, established in 2021, spans 300,000 square feet and is primarily equipped with advanced automation systems, optimizing efficiency and productivity. Our goal is to offer intelligent and effective warehousing solutions by leveraging innovative technology and logistics, enhancing the supply chain to help cross-border e-commerce businesses achieve success.