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- Tasks: Take and process orders while ensuring a fantastic customer experience.
- Company: Join the vibrant team at WingStop, where flavour meets fun!
- Benefits: Flexible hours, team discounts, and a lively work environment.
- Other info: Fast-paced role perfect for those who thrive under pressure.
- Why this job: Be the face of WingStop and create memorable moments for guests.
- Qualifications: Cash handling skills and a passion for customer service.
The predicted salary is between 20000 - 25000 £ per year.
As a cashier at WingStop, an individual will have to take and give out orders to the kitchen staff. He/she will have to be quick and efficient in communicating with crew members and kitchen staff to make sure the guests get their orders on time. A cashier will have to balance their cash drawers, listen and solve customer queries, and replace food if necessary. The individual has to be an ideal team player as this is a very fast paced and strenuous job, which requires him/her to be in the good books of everyone, including the guests.
Additional Information:
- Cashier and restaurant experience a plus!
- Food Handler Certification required
Key Skills/Abilities:
- Computer literate and comfortable using computerized register (POS) systems.
- Possess great cash handling skills.
- Professional, polite, and reliable even when under stress.
- Must have excellent interpersonal and people skills.
- Must have integrity, honesty and accountability.
Essential Duties and Responsibilities:
- Greet and welcome customers entering the restaurant and calling into the restaurant.
- Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
- Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
- Answer questions from customers and make menu recommendations.
- Monitor that all orders are read within Company quote times.
- Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
- Balance the register at the end of the shift; deliver the amount before the next shift.
- Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
- Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
- Maintain a professional and presentable appearance according to the company's Uniform Standards.
- Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
- Leave customer with a positive, long-lasting impression of their WINGSTOP experience.
Cashier in Suffolk employer: Wingstop
Contact Detail:
Wingstop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cashier in Suffolk
✨Tip Number 1
Get to know the menu inside out! When you walk into an interview, being able to chat confidently about the dishes and promotions shows you're genuinely interested. Plus, it helps you stand out as someone who can upsell like a pro!
✨Tip Number 2
Practice your people skills! Role-play with friends or family to handle customer queries and complaints. The more comfortable you are in these scenarios, the better you'll shine during your interview.
✨Tip Number 3
Show off your cash handling skills! If you've got experience balancing registers or using POS systems, make sure to highlight that. We want to see you demonstrate reliability and integrity when it comes to money.
✨Tip Number 4
Apply through our website! It’s super easy and gives us a chance to see your application directly. Plus, we love seeing candidates who take the initiative to connect with us online!
We think you need these skills to ace Cashier in Suffolk
Some tips for your application 🫡
Show Off Your Experience: If you've got any cashier or restaurant experience, make sure to highlight it! We love seeing how your past roles have prepared you for this fast-paced environment.
Be Personable: Since this role is all about interacting with customers and team members, let your personality shine through in your application. We want to see that you're friendly and approachable!
Highlight Your Skills: Mention your cash handling skills and any experience with POS systems. We’re looking for someone who can keep things running smoothly, even when the pressure's on!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to get your application and for you to stay updated on your progress. We can’t wait to hear from you!
How to prepare for a job interview at Wingstop
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with WingStop's menu, including all the sauces and any current promotions. This will not only impress your interviewers but also show that you're genuinely interested in the role and ready to upsell when needed.
✨Practice Your People Skills
As a cashier, you'll be interacting with customers constantly. Practice your communication skills by role-playing with a friend or family member. Focus on being polite, professional, and quick to respond to queries, as this is crucial in a fast-paced environment.
✨Demonstrate Cash Handling Confidence
Since cash handling is a key part of the job, be prepared to discuss your experience with managing cash drawers and using POS systems. If you have previous experience, share specific examples of how you’ve handled cash transactions accurately and efficiently.
✨Show Your Team Spirit
Being a team player is essential at WingStop. During the interview, highlight any past experiences where you worked well in a team, especially in high-pressure situations. Emphasise your ability to communicate effectively with crew members and your commitment to creating a positive atmosphere for both staff and customers.