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- Tasks: Lead shifts, inspire your team, and ensure top-notch customer experiences.
- Company: Join Wingstop, a flavour-driven brand recognised as one of the UK's best places to work.
- Benefits: Enjoy generous staff meals, discounts, birthday time off, and flexible pay options.
- Why this job: Be part of a vibrant culture that values passion, energy, and unforgettable moments.
- Qualifications: 6-12 months of supervisory experience in a fast-paced environment preferred.
- Other info: Wingstop promotes inclusivity and offers tailored training for personal growth.
Be Part of Something Big. We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Our core mission is simple: BRING THE FLAVOUR.
Being a member of the Flavour Fam has its perks:
- Get Your Flavour Fix: Generous staff food policy on shift.
- Feed the Fam: Enjoy 20-50% off when dining with friends and family.
- Birthday Time Off: Your special day? It’s on us.
- Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
- Discount Platforms: Access retail, dining, and wellbeing benefits.
- Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
- Top-Notch Training: Kick off your Wingstop journey with a tailored programme.
- Grow with Us: We offer development opportunities to help you rise through the ranks.
Here’s where you come in: Great wings need great people. At Wingstop, we’re about more than just showing up - it’s about passion, energy, and unmatched vibes.
We’d prefer you have had 6 - 12 months of supervisory or management experience from preferably a QSR background. You are customer and team focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other. You’re a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers’ needs. You’ll have a true passion for our amazing food, and you’ll bring our flavours to life and inspire your team to do the same to Wingstop’s standards.
Responsibilities include:
- Leading your teams by example.
- Being responsible for the day-to-day running of shifts.
- Playing an important role in people development, training, and coaching.
- Being responsible for high standards of cleanliness across the restaurant.
Our core values are at the heart of everything we do: Authentic. Entrepreneurial. Fun. Service-Minded.
Why Wingstop? It’s more than just a job. It’s all about creating shared moments - whether it’s friends, families, or colleagues, it’s all love.
Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful, and customisable.
We’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know - we’ve got you.
Ready to Join the Flavour Crew? If this sounds like you, drop us a line.
Shift Manager employer: Wingstop
Contact Detail:
Wingstop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wingstop's menu and unique flavours. Being able to discuss your favourite items and how they resonate with the brand will show your passion for the food and enhance your chances of connecting with the interviewers.
✨Tip Number 2
Highlight any previous experience in a fast-paced environment, especially in QSR (Quick Service Restaurant). Be ready to share specific examples of how you managed teams or improved service efficiency during busy shifts.
✨Tip Number 3
Demonstrate your leadership style by preparing to discuss how you motivate and inspire your team. Think of examples where you successfully trained or developed staff, as this aligns with Wingstop's focus on people development.
✨Tip Number 4
Emphasise your customer service skills and your ability to create memorable experiences. Share stories that illustrate your commitment to customer satisfaction, as this is crucial for delivering the 'flavour experience' Wingstop prides itself on.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Wingstop. Familiarise yourself with their core values and mission to ensure your application reflects your alignment with their culture.
Tailor Your CV: Highlight your supervisory or management experience, especially in a quick-service restaurant (QSR) environment. Use specific examples that demonstrate your leadership skills and ability to inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention how you can contribute to creating flavourful experiences and how your values align with those of Wingstop.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at Wingstop
✨Show Your Passion for Flavour
Make sure to express your enthusiasm for Wingstop's mission of bringing flavour to life. Share any personal experiences with their food or similar culinary passions to demonstrate your genuine interest in the role.
✨Highlight Leadership Experience
Since the role requires supervisory skills, be prepared to discuss your previous management experience. Provide specific examples of how you've led a team, handled challenges, and inspired others to achieve their best.
✨Emphasise Customer Focus
Wingstop values customer experience highly. Be ready to talk about how you prioritise customer satisfaction and share instances where you went above and beyond to create memorable experiences for guests.
✨Demonstrate Team Development Skills
Discuss your approach to training and coaching team members. Highlight any successful initiatives you've implemented in the past that contributed to team growth and performance, aligning with Wingstop's commitment to development.
