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- Tasks: Lead shifts, inspire your team, and ensure high standards of service.
- Company: Wingstop is a flavour-driven restaurant known for its award-winning wings and vibrant culture.
- Benefits: Enjoy flexible hours, generous discounts, and access to training and development opportunities.
- Why this job: Join a fun, inclusive team that values individuality and celebrates your contributions.
- Qualifications: 6-12 months of supervisory experience in a fast-paced environment preferred.
- Other info: Be part of a company recognised as one of the UK's best places to work!
Be Part of Something Big. We’re not in the chicken business, we’re in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Our core mission is simple: BRING THE FLAVOUR.
Being a member of the Flavour Team has its perks:
- Get Your Flavour Fix: Generous staff food policy on shift.
- Feed the Fam: Enjoy 20-50% off when dining with friends and family.
- Birthday Time Off: Your special day? It’s on us.
- Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
- Discount Platforms: Access retail, dining, and wellbeing perks.
- Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
- Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
- Grow with Us: We offer development opportunities to help you rise through the ranks.
- Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
- Employee of the Month: Get recognised for bringing the flavour with monthly awards.
- Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
- Flexible Working Hours: We know life happens, so we keep it flexible where we can.
- Employee Assistance Programme (EAP): Free, confidential support when you need it most.
- Apprenticeships: Learn while you earn with fully supported development programmes.
- Seasonal Incentives: Extra rewards and recognition during key times of the year.
- Anniversary Awards: Celebrate 3 and 5 years with us in style!
- Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.
Here’s where you come in: Great wings need great people. At Wingstop, we’re about more than just showing up - it’s about passion, energy, and unmatched vibes.
We’d prefer you have had 6 - 12 months of supervisory or management experience from preferably a QSR background. You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other. You’re a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers’ needs. You’ll have a true passion for our amazing food, and you’ll bring our flavours to life and inspire your team to do the same to Wingstop’s standards.
Lead your teams by example. Be responsible for the day-to-day running of shifts. Play an important role in people development, training, and coaching. Be responsible for high standards of cleanliness across the restaurant.
Our core values are at the heart of everything we do: Authentic. Entrepreneurial. Fun. Service-Minded.
Why Wingstop? It’s more than just a job. It’s all about creating shared moments - whether it’s friends, families, or colleagues, it’s all love.
Wingstop University: Let’s build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.
We’ve All Got Flavour in Common: At Wingstop, we’re all about celebrating individuality. We’re committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know - we’ve got you.
Ready to Join the Flavour Crew? If this sounds like you, drop us a line.
Shift Manager employer: Wingstop
Contact Detail:
Wingstop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your supervisory or management experience in the quick service restaurant (QSR) sector. Be prepared to discuss specific examples of how you've successfully led teams, managed shifts, and improved customer experiences in previous roles.
✨Tip Number 3
Show your passion for food and customer service by sharing personal stories or experiences that reflect your enthusiasm. This could be about a memorable dining experience or how you’ve gone above and beyond to create a positive atmosphere for customers.
✨Tip Number 4
Engage with Wingstop on social media platforms. Comment on their posts, share your thoughts about their flavours, and connect with current employees. This can help you gain insights into the company culture and make a lasting impression before applying.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant supervisory or management experience, especially in a quick-service restaurant (QSR) environment. Emphasise your leadership skills and any achievements that demonstrate your ability to drive performance and inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the food industry and your understanding of Wingstop's mission. Mention specific examples of how you've created positive experiences for customers and teams in previous roles.
Showcase Your Values: In your application, align your personal values with Wingstop's core values: Authentic, Entrepreneurial, Fun, and Service-Minded. Provide examples of how you embody these values in your work.
Highlight Training and Development: Discuss any training or coaching experience you have, as well as your commitment to personal and team development. Mention how you can contribute to the training initiatives at Wingstop University.
How to prepare for a job interview at Wingstop
✨Show Your Passion for Flavour
Make sure to express your enthusiasm for Wingstop's mission of bringing flavour to life. Share any personal experiences or stories that highlight your love for food and how it connects to customer experiences.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others to achieve high standards.
✨Highlight Customer Focus
Wingstop values customer experience highly. Be ready to discuss how you've previously ensured customer satisfaction and how you plan to maintain that focus in your role as a Shift Manager.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as managing staff conflicts or dealing with customer complaints. Think through potential scenarios and how you would approach them, showcasing your problem-solving skills.
