Property Administrator - London

We're looking for a highly organised and proactive Property & Maintenance Administrator to support the effective day-to-day management of the Wingstop UK estate. This role is critical in ensuring our restaurants remain safe, compliant, and operational - minimising downtime and protecting trade. Reporting into the Estate Manager, you'll work closely with the Head of Property, Operations, and wider Support Teams, acting as a central point of coordination across maintenance, compliance, and contractor management. If you thrive in a fast-paced, multi-site environment and enjoy bringing structure, insight, and continuous improvement to property operations, this role offers real scope to make an impact.

Key responsibilities

• Proactively minimise store closures, equipment downtime, and maintenance issues that could impact trading performance.
• Report into the Estate Manager while working closely with the Head of Property, Operations Team, and wider Support Functions.
• Take responsibility for property fabric, systems, services, and equipment across the estate.
• Build and maintain strong working relationships with approved contractors to ensure high standards of service delivery.
• Promote best practice within the Property team and actively contribute to improving processes and procedures across Wingstop UK.
• Liaise with Stores and District Managers to resolve maintenance issues and support delivery of capital investment programmes.
• Oversee statutory compliance servicing and testing, ensuring suitable regimes are in place to maintain a compliant estate.
• Use the CAFM system (ProNett / Expansive) to log activity, identify trends, and support data-led maintenance decisions.
• Adopt a continuous improvement mindset, ensuring maintenance approaches evolve alongside the business and technological advances.
• Obtain supplier quotes, raise purchase orders, update cost trackers, and coordinate deliveries for new and existing sites.
• Support wider administrative activity, including organising meetings, preparing materials, and supporting internal communications.

What we're looking for

Experience & knowledge

• Proven experience in a property, facilities, or maintenance administration role.
• Experience within a multi-site environment, ideally within food & beverage, hospitality, or retail.
• Working knowledge of CAFM systems (ProNett / Access Maintain preferred).
• Good understanding of Health & Safety legislation and statutory compliance requirements.

Skills & behaviours

• Highly organised with strong attention to detail.
• Comfortable managing multiple priorities and workstreams simultaneously.
• Clear, confident communicator able to work with a wide range of stakeholders.
• Proactive, self-motivated, and able to work both independently and as part of a team.
• Strong IT skills, including the ability to prepare presentations and training documentation.

Working expectations

• 40 hours per week.
• Hybrid working model: minimum of 2 days per week in the office, with occasional site visits.
• Flexibility required to respond to emergency calls outside normal office hours (evenings/weekends) in the event of store closures.

Diversity & Inclusion

Wingstop UK is proud to be an equal opportunities employer. We are committed to building a diverse and inclusive workplace where everyone feels valued, respected, and able to bring their whole self to work. We welcome applications from all backgrounds and do not discriminate on the basis of age, disability, gender identity or expression, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.