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- Tasks: Lead engaging training sessions and support team development across South West/West London.
- Company: Join Wingstop, a top-rated workplace known for its flavour and exceptional experiences.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and a personalised welcome pack.
- Why this job: Be a brand ambassador and make a real impact in a fun, dynamic environment.
- Qualifications: Strong organisational skills and experience in delivering engaging training programmes.
- Other info: Work remotely with opportunities for career growth and development.
The predicted salary is between 32000 - 44000 £ per year.
Be part of Something Big. Join the Wingstop Team! At Wingstop we are not just in the chicken business, we are in the flavour business. Our focus is on delivering exceptional experiences and memorable moments for both our customers and our team. We have been recognised for our commitment to excellence, earning accolades such as Sunday Times Best Places to Work 2024 & 2025, The UK’s Number 1 QSR Brand 2025 and Deliveroo’s Number 1 Dish in 2025. But our mission remains simple: BRING THE FLAVOUR.
Responsibilities
- Advance various training activities for the brand.
- Effectively deliver training, supporting the success of stores and promoting continuous development and alignment within the NSO & BAU sites.
- Oversee both hands‑on training delivery and collaborate with key stakeholders to achieve training objectives and maintain high performance standards.
- Act as the Wingstop brand ambassador, maintaining the highest standards as an example for others.
- Support Operations and identify learning opportunities from our existing estate of restaurants.
- Responsible for the learning and development and TNA of the districts in your area.
- Lead NSO training, taking charge of delivering and facilitating training programmes.
- Conduct store success visits to assess the effectiveness of training initiatives at different locations.
- Facilitate new roll‑outs, ensuring smooth implementation of new processes or procedures.
- Organise pre‑NSO schedules and provide function support.
- Handle store training and calibration, ensuring employees are aligned with required standards.
- Deliver workshops and online training sessions to enhance the skills and knowledge of NSO members.
- Collaborate with District Managers to provide training interventions and support as needed.
- Maintain contact reports with the People Team, keeping them informed about training‑related matters.
Required Skills & Experience
- Strong organizational and time‑management skills.
- Demonstrable skills in facilitating exciting and engaging training experiences.
- Ability to work as part of a wider team and independently, thinking on your feet.
- Experience delivering onboarding and induction programmes for new employees.
- Comfortable running classroom‑style training, digital workshops and 1:1 coaching.
- Proficiency using learning management systems and e‑learning platforms.
- Excellent decision‑making, problem‑solving and adaptable thinking.
- ‘Can‑do’ attitude.
- Proven track record of training support and delivery during new store openings.
Desired
- Qualified, or working towards suitable/relevant qualifications such as CIPD.
- Experience working independently and remotely throughout the UK.
- Experience opening new restaurants.
- Experience in launching and roll‑out of new products.
Benefits & Offerings
- Welcome Pack – personalised introduction to Wingstop.
- Enhanced annual leave – 25 days plus.
Learning & Development Trainer - South West/West London - Reading employer: Wingstop
Contact Detail:
Wingstop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Trainer - South West/West London - Reading
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Wingstop on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to training and development. Think about how you can showcase your experience in delivering engaging training sessions and supporting new store openings.
✨Tip Number 3
Show off your passion for learning and development! During interviews, share specific examples of how you've created exciting training experiences or improved processes in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Wingstop team.
We think you need these skills to ace Learning & Development Trainer - South West/West London - Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Learning & Development Trainer role. Highlight any relevant training experience and your ability to deliver engaging sessions, as this is key for us at Wingstop.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and development. Share specific examples of how you've successfully facilitated training in the past, and don’t forget to mention your 'can-do' attitude!
Showcase Your Organisational Skills: Since this role requires strong organisational and time-management skills, make sure to highlight any experiences where you’ve successfully managed multiple training sessions or projects. We love seeing how you keep everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of the Wingstop team!
How to prepare for a job interview at Wingstop
✨Know Your Stuff
Before the interview, dive deep into Wingstop's mission and values. Understand their focus on delivering exceptional experiences and how you can contribute to that as a Learning & Development Trainer. Familiarise yourself with their training methods and be ready to discuss how your experience aligns with their goals.
✨Showcase Your Training Skills
Prepare to demonstrate your ability to deliver engaging training sessions. Think of examples from your past where you've successfully facilitated onboarding or workshops. Be ready to share specific outcomes from your training initiatives that led to improved performance or employee satisfaction.
✨Be a Team Player
Wingstop values collaboration, so highlight your experience working with teams and stakeholders. Share instances where you've worked closely with district managers or other departments to identify learning opportunities and implement training solutions. This will show that you can thrive in a team-oriented environment.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about their current training challenges or how they measure the success of their training programmes. This not only shows your interest but also gives you insight into how you can make an impact in the role.
