At a Glance
- Tasks: Lead internal communications to keep our teams connected and inspired.
- Company: Join Wingstop, a fun and inclusive team recognised as one of the best places to work.
- Benefits: Enjoy 25 days annual leave, paid birthday leave, and flexible work culture.
- Other info: Opportunities for professional development and a commitment to diversity and inclusion.
- Why this job: Be part of a vibrant culture that celebrates teamwork and rewards ambition.
- Qualifications: Experience in internal communications and a creative flair for engaging content.
The predicted salary is between 30044 - 30044 £ per year.
Be Part of Something Big
About Us
At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the accolades to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR. Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift.
The Role
At Wingstop, we're all about flavour, energy, and creating an unbeatable experience, both for our guests and our people. As we continue to grow across the UK, we're looking for an Internal Communications Manager to keep our teams connected, informed, and inspired. This role is all about bringing our voice to life across restaurants and support teams, making sure the right messages land in the right way, at the right time. You'll play a key role in building a strong sense of community across our national team, keeping comms simple, engaging, and true to who we are.
Key Responsibilities
- Own the end-to-end delivery of internal communications: creation, proof reading, templating, and archiving of content.
- Manage and continuously improve internal communication templates to ensure consistency and clarity across the business.
- Oversee and manage 'The Sauce' internal engagement app, including content planning, cross-functional collaboration, and third-party provider management.
- Lead the planning and delivery of organisational announcements, ensuring messaging is clear, timely, and appropriately archived.
- Produce and distribute regular and ad-hoc bulletins, including urgent communications when required.
- Develop and manage 6-12 week forward communication plans aligned to business priorities.
- Support and lead key internal communication projects (e.g. engagement survey communications, change programmes).
- Develop posters, noticeboards, toolkits etc to support frontline teams.
Stakeholder Management and Collaboration
- Manage relationships with internal stakeholders and external contractors to deliver effective communication solutions.
- Partner with People/HR teams to review and quality-check employee communications (e.g. pay, policy updates), ensuring clarity and consistency.
- Hold departments to account on ensuring internal comms content is provided in a timely manner to support messages landing with teams across the business.
Innovating Communications for a Multi-Generational, Diverse National Workforce
- Create inclusive, accessible communications for a diverse, multi-generational workforce.
- Use digital and traditional channels to maximise reach and engagement.
- Tailor clear, relevant messages by audience, role and channel.
- Maintain an authentic, human and purposeful tone of voice.
- Encourage feedback, dialogue and employee voice.
- Build community by sharing stories, recognising achievements and highlighting diverse perspectives.
- Use data and feedback to continuously improve communications.
- Keep up with emerging tools and trends to support innovation.
Candidate Requirements
- Experience in internal communications, employee engagement or similar, ideally in retail, hospitality or multi-site businesses.
- Creative communicator who can bring messages to life across written, visual and digital formats.
- Able to create engaging content for diverse audiences, including frontline, regional and support teams.
- Strong storyteller with a good eye for content people want to read, watch and engage with.
- Confident using video, basic design, social-style content, apps and email.
- Comfortable testing new formats to improve reach, relevance and impact.
- Able to adapt communication style to feel human, energetic and true to the brand.
- Highly organised, able to manage multiple projects and stakeholders at pace.
- Focused on connection, culture and making communications feel human, not corporate.
Benefits
- Welcome Pack - A personalised introduction to Wingstop.
- Enhanced Annual Leave - 25 days plus bank holidays.
- Paid Birthday Leave - Take the day off to celebrate you.
- Private Healthcare (for you & dependents) - Including Vitality at Work benefits.
- Family Support - Enhanced maternity and paternity leave.
- Professional Development - Access to e-learning and career progression opportunities.
- Recognition & Team Events - Semi-annual company conferences and social gatherings.
- Flexible Work Culture - WFH policy.
- Employee Discounts - 20-50% off Wingstop dining for friends and family.
- Retail & Lifestyle Discounts - Exclusive savings on a range of brands.
- Flexible Pay Options - Wagestream access for on-demand earnings.
- Apprenticeships & Development - Learn while you earn with fully supported programmes.
- Anniversary Awards - Celebrate milestones with us in style.
Commitment to Diversity & Inclusion
Wingstop UK is proud to foster a diverse and inclusive workplace. We believe in equal opportunities and strive to create an environment where everyone feels valued, respected, and supported. If you require reasonable adjustments during the recruitment process, please let us know - we're happy to accommodate your needs.
Internal Communications Manager - Preston employer: Wingstop
At Wingstop, we pride ourselves on being more than just a workplace; we're a vibrant community where passion and energy thrive. Located in Preston, our inclusive culture fosters teamwork and personal growth, offering exceptional benefits like enhanced annual leave, private healthcare, and professional development opportunities. Join us to be part of a dynamic team that celebrates diversity and recognises your contributions while bringing flavour to every experience.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager - Preston
✨Get Involved in PR Events
Dive into local PR meetups and workshops. Events like these are perfect for getting your face out there, chatting with industry pros, and spotting potential job openings at companies like Wingstop. Plus, it’s a fantastic way to learn about trends and make lasting connections.
✨Showcase Your PR Skills
Start building your personal brand as a PR ace. Use platforms like Twitter and LinkedIn to share your thoughts on current events or PR campaigns you admire. Tagging companies you want to work for, like Wingstop, can catch their eye—especially if your insights resonate!
✨Leverage Your Network
Reach out to friends, family, or connections in the PR field. Even a casual chat can lead to opportunities. If you've got mutual contacts, ask for introductions when applying. Personal recommendations can give your application a nice little boost!
✨Tailor Your Approach
When applying for a full-time PR role, make sure to research Wingstop inside and out. Understanding their campaigns, values, and style allows us to directly align our application and impress during interviews. Don't hesitate to apply through our website—going direct can make a real difference!
We think you need these skills to ace Internal Communications Manager - Preston
Some tips for your application 🫡
Get Your Story Straight:In public relations, storytelling is everything! Make sure your CV highlights your experience in crafting compelling narratives and managing media relations. Share specific examples of campaigns you've worked on, and don’t forget to include any press coverage you've generated—it's impressive proof of your skills!
Show Off Your Communication Skills:Since PR is all about communication, we want to see your best writing samples. Include pieces like press releases, blog posts, or social media content that you've created. This gives us a taste of your voice and your ability to convey messages clearly and effectively, which is crucial for a role in this field.
Tailor Your Cover Letter:Your cover letter should be more than just a recap of your CV; it’s your chance to shine! Emphasise why PR excites you and how your background fits with the mission of Wingstop. Show us that you’ve done your homework and speak to why you’re passionate about the work we do.
Connect the Dots:When you’re writing your application, think about how your past experiences link to the responsibilities of the role. Mention any internships, volunteer work, or projects that involved public speaking, event planning, or strategic communication. This will help us see how you can seamlessly bring your skills into a full-time position at Wingstop.
How to prepare for a job interview at Wingstop
✨Master the Art of Storytelling
In public relations, storytelling is key. We should prepare compelling narratives about past campaigns or projects we’ve worked on. Think about how we can illustrate our impact and creativity in those stories—be ready to discuss specific examples that showcase our skills in managing media relationships and crafting messages.
✨Know Your PR Tools Inside Out
Familiarity with PR tools like Cision or Meltwater is crucial. We need to be able to discuss how we’ve used these tools in past roles or projects. If we've worked on media lists, press releases, or analytics reports, let’s have those experiences ready to share along with metrics we’ve achieved to back up our claims.
✨Stay Current with Industry Trends
We’ve got to stay sharp on the latest trends and events impacting the public relations field. Having a few insights ready about recent campaigns or shifts in media landscapes can show that we’re engaged and knowledgeable. This will also help us make connections between our experiences and the current state of the industry.
✨Showcase Our Versatility
As full-time PR professionals, we need to demonstrate our adaptability. Be ready to talk about how we've handled challenging situations, managed crises, or adapted strategies on the fly. Employers will appreciate our ability to pivot and find solutions under pressure, so let’s have those scenarios at our fingertips to discuss.
