At a Glance
- Tasks: Lead a vibrant team, drive sales, and create unforgettable customer experiences.
- Company: Join Wingstop, an award-winning restaurant known for its flavour and fun culture.
- Benefits: Enjoy free food, flexible hours, bonuses, and 33 days holiday.
- Other info: Grow your career with us and celebrate individuality in a diverse workplace.
- Why this job: Be part of a fast-paced environment where your leadership makes a real impact.
- Qualifications: Proven leadership experience and a passion for people and performance.
The predicted salary is between 35000 - 45000 £ per year.
About Us
At Wingstop, we're not just in the chicken business, we're in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we've got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo's Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.
About the Role
As General Manager of one of our established restaurants, you'll take full ownership of the business, leading your team, driving performance, and creating a culture that delivers results. You'll be accountable for everything that happens in your restaurant - from delivering exceptional customer experiences and growing sales, to controlling costs and developing a high-performing team. Leading from the front, you'll set the tone, build a strong team culture, and make sure your restaurant is operating at its best every single day. This is a hands-on, high-impact leadership role where you'll drive results, inspire your team, and keep the energy high in a fast-paced environment.
What You'll Be Doing
- Full ownership of restaurant performance and KPIs
- Leading, developing, and inspiring your team
- Driving sales, profitability, and operational excellence
- Building a strong culture aligned to Wingstop values
- Overseeing recruitment, training, and retention
What We're Looking For
- Strong General Manager or senior leadership experience
- Commercial mindset with proven results
- Excellent people leadership skills
- High ownership and accountability
Our Values
Authentic. Entrepreneurial. Fun. Service-Minded.
Why Wingstop
Here at Wingstop, it's all about the people, the passion, and the energy. We're more than just wings, we're a fast-moving, fun, and inclusive team where everyone's voice is heard, growth is encouraged, and effort is recognised. From day one, you'll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you're learning new skills, leading a team, or helping launch a new store, you'll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people. It's more than just a job. It's a place to build confidence, make mates, and be part of something that's growing fast.
Benefits
- Quarterly Bonus
- Private Healthcare (individual cover)
- Opportunities to join our Long-Term Investment Plan (for high-performing GMs and Stores)
- Flexible Rota
- Free food on every shift
- Employee discount (50% Mon-Thurs, 20% Fri-Sun)
- 33 days holiday
- Birthday off
- Culture budgets allocated to every restaurant for recognition
- Team based events (performance)
- Regular company wide incentives
Leadership Benefits
- Long-Term Investment Plan (for high-performing GMs)
- Leadership events and conferences
- Team celebration events
Grow With Us
- Senior leadership development (District Manager Step Up Program)
- Career progression opportunities
Perks & Vibes
- Bi Annual Management Conferences & Networking
- Wagestream access
- Discounts platform
- Recognition programmes
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we're here to assist you. If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!
AI Disclaimer
AI can be a useful tool - and we understand many candidates use it for support. That said, we're really interested in you, not an AI-generated version of you. We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that's who we're excited to meet.
General Manager - Glasgow employer: Wingstop
At Wingstop, we pride ourselves on being a vibrant and inclusive workplace where passion meets opportunity. As a General Manager in Glasgow, you'll not only lead a dynamic team but also enjoy a range of benefits including private healthcare, flexible rotas, and a culture that celebrates growth and recognition. Join us to be part of a fast-paced environment that values your contributions and fosters both personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wingstop. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wingstop
Don't be shy about reaching out to Wingstop directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wingstop and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wingstop
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
