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- Tasks: Lead engaging training sessions and support the success of Wingstop locations across the South.
- Company: Join Wingstop, a top-rated brand known for its flavour and exceptional team culture.
- Benefits: Enjoy 25 days annual leave, private healthcare, and employee discounts.
- Why this job: Make a real impact by developing talent in a fast-growing, award-winning company.
- Qualifications: 2+ years in Learning & Development, strong facilitation skills, and a 'Can Do' attitude.
- Other info: Flexible remote work, professional development opportunities, and a commitment to diversity.
The predicted salary is between 38000 - 38000 £ per year.
Salary: Up to £38,000 (DOE)
Location: Based remotely - Covering South UK
Be Part of Something Big. Join the Wingstop Team!
At Wingstop, we are not just in the chicken business, we are in the flavour business. Our focus is on delivering exceptional experiences and memorable moments for both our customers and our team.
We have been recognised for our commitment to excellence earning accolades such as Sunday Times Best Places to Work 2024 & 2025, The UK’s Number 1 QSR Brand 2025 and Deliveroo’s Number 1 Dish in 2025. But our mission remains simple: BRING THE FLAVOUR.
Learning and Development Trainer – Covering South locations
Leading various training activities for the brand. Effectively delivering training, supporting the success of stores, and promoting continuous development and alignment within the NSO & BAU sites. They are involved in both hands-on training delivery and collaboration with key stakeholders to achieve training objectives and maintain high performance standards.
Job responsibilities:
- Wingstop brand ambassador, maintaining the highest Wingstop standards as an example for others.
- Supporting Operations and identifying learning opportunities from our existing estate of restaurants.
- Responsibility for the Learning and Development and TNA of the districts in your area.
- Leading NSO training, taking charge of delivering and facilitating training programs.
- Conducting store success visits to assess the effectiveness of training initiatives at different locations.
- Facilitating new rollouts, ensuring smooth implementation of new processes or procedures.
- Organising pre-NSO schedules and function support.
- Handling store training and calibration, ensuring employees are aligned with required standards.
- Delivering workshop and online training sessions to enhance the skills and knowledge of NSO members.
- Collaborating with District Managers to provide training interventions and support as needed.
- Maintaining contact reports with the People Team, keeping them informed about training-related matters.
Required:
- Minimum 2 years Learning & Development/Training Experience in the Hospitality/Retail industry.
- Strong organisational and time management skills.
- Demonstrable skills in facilitating exciting and engaging training experiences.
- Able to work as part of a wider team and independently with the ability to think on your feet.
- Delivering exciting onboarding and induction programmes for new employees.
- Comfortable running classroom-style training as well as digital workshops and 1:1 coaching.
- Proficiency using learning management systems and e-learning platforms.
- Great at decision making, solving problems, and thinking on your feet. You'll be someone with a real 'Can Do' attitude.
- Proven track record of training support and delivery during new store openings.
Desired:
- Qualified, or working towards suitable/relevant qualifications such as CIPD.
- Experience of working independently and remotely throughout the UK.
- Experience opening new restaurants.
- Experience of the launching and rollout of new products.
Benefits & Offerings:
- Welcome Pack – A personalised introduction to Wingstop.
- Enhanced Annual Leave – 25 days plus bank holidays.
- Discretionary annual bonus.
- Paid Birthday Leave – An additional day off to celebrate your birthday.
- Private Healthcare – Including Vitality at Work benefits.
- Family Support – Enhanced maternity and paternity leave.
- Professional Development – Access to e-learning and career progression opportunities.
- Recognition & Team Events – Semi-annual company conferences and social events.
- Employee Discounts – 20-50% off Wingstop dining for friends and family.
- Retail & Lifestyle Discounts – Exclusive savings on a range of brands.
- Flexible Pay Options – Wagestream access for on-demand earnings.
- Apprenticeships: Learn while you earn with fully supported development programmes.
- Anniversary Awards: Celebrate 3 and 5 years with us in style!
Commitment to Diversity & Inclusion
Wingstop UK is committed to fostering a diverse and inclusive workplace. We believe in equal opportunities and strive to create an environment where all individuals feel valued, respected, and supported.
Should you require any reasonable adjustments during the recruitment process, please let us know and we are happy to accommodate your needs.
If you are a driven and experienced IT leader looking to make an impact in a fast-growing, award-winning business, we would love to hear from you.
Learning & Development Trainer - South in London employer: WINGSTOP UK
Contact Detail:
WINGSTOP UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Trainer - South in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. You never know who might have a lead on a Learning & Development Trainer role or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your training sessions, feedback from previous roles, and any successful projects you've led. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for training roles. This will boost your confidence and help you articulate your experience effectively.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining Wingstop. Tailor your application to highlight how your experience aligns with our mission to 'BRING THE FLAVOUR'.
We think you need these skills to ace Learning & Development Trainer - South in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for learning and development shine through. We want to see how much you care about training others and helping them succeed in their roles!
Tailor Your Experience: Make sure to highlight your relevant experience in the hospitality or retail industry. We’re looking for specific examples of how you've delivered engaging training sessions or supported new store openings.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your skills and achievements at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at WINGSTOP UK
✨Know Your Flavour
Before the interview, dive deep into Wingstop's brand values and mission. Understand what it means to be a brand ambassador and how you can embody that in your role as a Learning & Development Trainer. This will help you connect your experience with their vision.
✨Showcase Your Training Skills
Prepare to discuss specific examples of your training experiences, especially in hospitality or retail. Highlight how you've facilitated engaging training sessions and any innovative methods you've used to enhance learning outcomes. Be ready to demonstrate your ability to think on your feet!
✨Collaboration is Key
Since the role involves working closely with District Managers and other stakeholders, come prepared with examples of successful collaborations. Discuss how you've identified learning opportunities and supported teams in achieving high performance standards.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their current training initiatives or how they measure the success of their training programmes. This not only shows your enthusiasm but also helps you gauge if it's the right fit for you.