Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive customer retention and develop innovative loyalty strategies for a growing QSR brand.
- Company: Exciting QSR brand in the UK focused on flavour-led culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Shape memorable customer experiences and lead impactful loyalty initiatives.
- Qualifications: 5+ years in CRM with strong data analysis skills.
- Other info: Collaborative team atmosphere with a focus on brand culture.
The predicted salary is between 43200 - 72000 £ per year.
A growing QSR brand in the UK is seeking a CRM & Loyalty Senior Manager to drive customer retention and develop a loyalty strategy. This role requires 5+ years of experience in CRM and a strong understanding of customer data. You will lead initiatives that enhance loyalty while ensuring effective communication across teams. Join us in shaping memorable customer experiences and promoting a flavour-led brand culture.
CRM & Loyalty Lead — Data-Driven Growth & Brand Culture employer: WINGSTOP UK
Contact Detail:
WINGSTOP UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM & Loyalty Lead — Data-Driven Growth & Brand Culture
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work in CRM and loyalty. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your data skills! Prepare to discuss how you've used customer data to drive retention strategies in past roles. We want to see your analytical side shine during interviews.
✨Tip Number 3
Be ready to share your vision! When you get that interview, come armed with ideas on how to enhance loyalty for the brand. We love candidates who think outside the box and can contribute to our flavour-led culture.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team and shaping memorable customer experiences.
We think you need these skills to ace CRM & Loyalty Lead — Data-Driven Growth & Brand Culture
Some tips for your application 🫡
Show Your Passion for CRM: When writing your application, let your enthusiasm for CRM and customer loyalty shine through. We want to see how your experience aligns with our mission to enhance customer retention and create memorable experiences.
Highlight Relevant Experience: Make sure to detail your 5+ years of experience in CRM. We’re looking for specific examples of how you've used customer data to drive growth and develop successful loyalty strategies. This is your chance to show us what you’ve got!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that are most relevant to the CRM & Loyalty Lead role. We love seeing candidates who take the time to connect their background to our brand culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at WINGSTOP UK
✨Know Your CRM Inside Out
Make sure you brush up on your CRM knowledge before the interview. Understand the latest trends in customer retention and loyalty strategies, especially within the QSR sector. Be ready to discuss how you've used data to drive growth in previous roles.
✨Showcase Your Data Skills
Since this role requires a strong understanding of customer data, prepare examples of how you've analysed data to inform decisions. Bring specific metrics or case studies that demonstrate your ability to leverage data for effective CRM strategies.
✨Communicate Effectively
This position involves cross-team collaboration, so practice articulating your ideas clearly. Think about how you can convey complex information simply and effectively, as well as how you've successfully worked with different teams in the past.
✨Emphasise Brand Culture Alignment
Familiarise yourself with the brand's culture and values. Be prepared to discuss how your personal values align with theirs and how you can contribute to shaping memorable customer experiences that reflect their flavour-led approach.
