At a Glance
- Tasks: Lead the opening of a new Wingstop restaurant and build an amazing team.
- Company: Join Wingstop, a fun and inclusive workplace recognised as one of the best places to work.
- Benefits: Enjoy free food, flexible rota, 28 days holiday, and quarterly bonuses.
- Other info: Great career progression opportunities and a culture that celebrates teamwork and individuality.
- Why this job: Shape a brand-new restaurant and create memorable experiences for customers and your team.
- Qualifications: Strong leadership experience and a high-energy, ownership mindset.
The predicted salary is between 30000 - 40000 £ per year.
At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.
About the Role
Something exciting is coming! We’re opening a brand-new Wingstop restaurant! As a General Manager for a New Store Opening, you’ll have full accountability for launching and leading a brand-new restaurant. From building your team to setting the culture and establishing ways of working, you’ll play a key role in bringing the brand to life in a new location. You’ll take ownership of all aspects of the business, from driving sales and controlling costs to delivering exceptional customer experiences. Leading from the front, you’ll recruit, train, and develop a high-performing team, ensuring the restaurant is set up for long-term success from day one. This is a hands‑on, high‑impact role where you’ll shape the direction of your restaurant, build a strong team culture, and deliver results in a fast‑paced, high‑energy environment.
What You’ll Be Doing
- Leading the restaurant opening
- Building and developing your team
- Setting standards and ways of working
- Driving performance from day one
What We’re Looking For
- Strong leadership experience
- Experience in new openings (preferred)
- High energy and ownership mindset
- Ability to build teams from scratch
Our Values
- Authentic
- Entrepreneurial
- Fun
- Service‑Minded
Why Wingstop
Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast‑moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast‑paced, high‑energy, and all about delivering great experiences for our customers and our people. It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.
Benefits
- Quarterly Bonus
- Opportunities to join our Long‑Term Investment Plan (for high‑performing GMs and Stores)
- Flexible Rota
- Free food on every shift
- 28 days holiday + birthday off
- Culture budgets allocated to every restaurant for recognition
- Team based events (performance)
- Regular company wide incentives
- Long‑Term Investment Plan (for high‑performing GMs)
- Leadership events and conferences
Grow With Us
- Career progression opportunities
- Bi Annual Management Conferences & Networking
- Wagestream access
- Discounts platform
- Recognition programmes
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.
StudySmarter Expert Advice🤫
We think this is how you could land Bench General Manager (South Wales) in Cardiff
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like WINGSTOP UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to WINGSTOP UK
Don't be shy about reaching out to WINGSTOP UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Bench General Manager (South Wales) in Cardiff
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about WINGSTOP UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at WINGSTOP UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
