At a Glance
- Tasks: Lead shifts, support your team, and ensure top-notch customer experiences.
- Company: Wingstop, a fun and inclusive workplace with a passion for flavour.
- Benefits: Free food, flexible rota, quarterly bonuses, and 28 days holiday.
- Other info: Opportunities for leadership development and team socials.
- Why this job: Join a vibrant team where your voice matters and growth is celebrated.
- Qualifications: Previous supervisory experience and a positive, team-first mindset.
The predicted salary is between 25000 - 30000 £ per year.
At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.
About the Role
As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience. You’ll motivate the team, step in when needed, and keep everything on track during busy periods. This is a hands‑on role where you’ll lead by example, build team confidence, and play a key part in delivering strong operational performance. The role is based in one of our restaurants where customers can dine in, order takeaway, and place delivery orders.
What You’ll Be Doing
- Leading shifts and supporting your team on the floor
- Delivering fast, friendly, and consistent customer experiences
- Coaching and developing Crew Members
- Ensuring food quality, cleanliness, and safety standards are met
- Supporting stock control and daily operations
What We’re Looking For
- Previous experience in a supervisory or team leader role
- Confident, hands‑on leadership style
- Strong communication and organisational skills
- Positive, team‑first mindset
Our Values
- Authentic
- Entrepreneurial
- Fun
- Service‑Minded
Why Wingstop?
Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings; we’re a fast‑moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition, and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do.
Benefits
- Quarterly Bonus
- Flexible Rota
- Free food on every shift
- 28 days holiday + birthday off
- Culture budgets allocated to every restaurant for recognition
- Regular company‑wide incentives
Grow With Us
- Step Up Programme
- Structured leadership development
- Clear progression into Assistant Manager roles
- Wagestream access
- Discounts platform
- Employee of the Month recognition
- Team socials and events
- Uniform provided
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know – we’re here to assist you.
If this opportunity aligns with your skills and career goals, we encourage you to apply. Join us in bringing the flavour!
Shift Manager in Birmingham employer: WINGSTOP UK
At Wingstop, we pride ourselves on being a vibrant and inclusive workplace where every team member is valued and encouraged to grow. As a Shift Manager, you'll enjoy a dynamic work culture that celebrates teamwork and ambition, alongside fantastic benefits like free food on shifts, flexible rotas, and structured leadership development opportunities. Join us in a role that not only offers meaningful employment but also allows you to lead with passion and creativity in a fun environment dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Manager in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Wingstop is all about fun and teamwork, so show us your personality! Research our values and think of examples that demonstrate how you embody them.
✨Tip Number 2
Practice your leadership skills! As a Shift Manager, you'll need to motivate your team. Think of scenarios where you've successfully led a group or resolved conflicts, and be ready to share those stories during your chat with us.
✨Tip Number 3
Be prepared to discuss how you maintain high standards in service and cleanliness. We want to hear about your hands-on approach and how you ensure every customer has a great experience, especially during busy shifts.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for food and service, and don’t forget to highlight any relevant experience that aligns with what we’re looking for.
We think you need these skills to ace Shift Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Flavour:When you're writing your application, let your love for food and flavour shine through! We want to see how you connect with our mission of bringing the flavour and creating memorable experiences.
Highlight Your Leadership Skills:As a Shift Manager, you'll be leading a team, so make sure to showcase any previous supervisory experience. Share specific examples of how you've motivated and developed your team in past roles.
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you embody our values of being fun and service-minded.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and fit for the role!
How to prepare for a job interview at WINGSTOP UK
✨Know the Flavour
Before your interview, make sure you understand Wingstop's mission and values. Familiarise yourself with their menu and what makes their customer experience unique. This will show your genuine interest in the brand and help you connect with the interviewers.
✨Show Your Leadership Style
As a Shift Manager, you'll need to demonstrate your hands-on leadership approach. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Highlight how you can bring that same energy to Wingstop.
✨Emphasise Teamwork
Wingstop values a positive, team-first mindset. Be ready to discuss how you’ve fostered teamwork in previous roles. Share specific instances where you supported your crew or contributed to a collaborative environment, as this aligns perfectly with their culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate success. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
