At a Glance
- Tasks: Lead shifts, support your team, and ensure great customer experiences.
- Company: Join a vibrant restaurant with a focus on teamwork and customer satisfaction.
- Benefits: Enjoy free food, flexible hours, and a quarterly bonus.
- Other info: Opportunities for growth and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your leadership skills in a fun environment.
- Qualifications: Previous supervisory experience and a positive, hands-on leadership style.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience. You’ll motivate the team, step in where needed, and keep everything on track during busy periods. This is a hands‑on role where you’ll lead by example, build team confidence, and play a key part in delivering strong operational performance. This role is based in one of our restaurants where customers can dine in, as well as order takeaway and delivery.
Responsibilities
- Leading shifts and supporting your team on the floor
- Delivering fast, friendly, and consistent customer experiences
- Coaching and developing Crew Members
- Ensuring food quality, cleanliness, and safety standards are met
- Supporting stock control and daily operations
Qualifications
- Previous experience in a supervisory or team leader role
- Confident, hands‑on leadership style
- Strong communication and organisation skills
- Positive, team‑first mindset
Benefits
- Quarterly Bonus
- Flexible Rota
- Free food on every shift
- Employee discount (50% Mon–Thurs, 20% Fri–Sun)
- 28 days holiday + birthday off
Culture budgets allocated to every restaurant for recognition
Regular companywide incentives
Grow With Us
- Step Up Programme
- Structured leadership development
- Clear progression into Assistant Manager roles
Perks & Vibes
- Wagestream access
- Discounts platform
- Employee of the Month recognition
- Team socials and events
- Uniform provided
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.
Shift Manager in Merthyr Tydfil employer: Wingstop UK - Merthyr Tydfil
As a Shift Manager at our vibrant restaurant, you'll thrive in a dynamic environment that prioritises team development and customer satisfaction. With benefits like flexible rotas, generous discounts, and a commitment to diversity and inclusion, we foster a supportive culture where you can grow your leadership skills and advance your career. Join us to lead a passionate team and ensure every guest enjoys an exceptional dining experience.
Contact Details:
Wingstop UK - Merthyr Tydfil Recruitment Team
