At a Glance
- Tasks: Deliver outstanding customer experiences and prepare our iconic wings.
- Company: Join Wingstop, a fun and inclusive team recognised as one of the best places to work.
- Benefits: Flexible rota, free food, employee discounts, and 28 days holiday.
- Other info: Great opportunities for career progression and team socials.
- Why this job: Be part of a high-energy environment where your voice is heard and growth is encouraged.
- Qualifications: Positive attitude, team player, and eagerness to learn.
The predicted salary is between 12 - 12 £ per hour.
About Us
At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best. Our mission remains simple: BRING THE FLAVOUR.
About the Role
As a Crew Member, you’ll be at the heart of the action, delivering an outstanding experience for every customer. Whether you’re taking orders, preparing our iconic wings, or keeping the restaurant looking its best, you’ll play a key part in bringing the flavour and energy we’re known for.
You’ll work as part of a close-knit team in a fast-paced environment, learning new skills and building confidence along the way. No two shifts are the same, and you’ll thrive on keeping things moving while having fun with your team. This role is based in one of our restaurants where customers can dine in, as well as order takeaway and delivery. It’s fast-paced, high-energy, and team-driven. You’ll be right at the heart of it, helping create great experiences for every customer.
What You’ll Be Doing
- Welcoming customers and setting the tone from the start
- Taking orders and keeping things moving during busy periods
- Preparing food to Wingstop’s high standards
- Keeping the restaurant clean, safe, and running smoothly
- Supporting your team and jumping in where needed
What We’re Looking For
- Positive, reliable, and ready to get stuck in
- A team player who brings good energy
- Takes pride in doing things properly
- Keen to learn and grow
Our Values
- Authentic
- Entrepreneurial
- Fun
- Service-Minded
Why Wingstop?
Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift.
Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people. It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.
Benefits
- Flexible Rota
- Regular companywide incentives
- Free food on every shift
- Employee discount (50% Mon–Thurs, 20% Fri–Sun)
- 28 days holiday + birthday off
- Culture budgets allocated to every restaurant for recognition
Grow With Us
- Step Up Programme
- Structured training from day one
- Real career progression
Perks & Vibes
- Wagestream access
- Discounts platform
- Employee of the Month
- Team socials & events
- Uniform provided
Working Hours
We offer part-time contracts of 8 hours and full-time contracts of 16 hours per week, giving you a solid base with the opportunity to work additional hours as the business requires. Many of our crew members regularly increase their hours, and we can discuss what this could look like for you at interview.
Rates of Pay
Pay rates vary depending on age, in line with National Minimum Wage legislation increasing incrementally in line with legislative requirements. We can discuss this with you further after applying.
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know – we’re here to assist you.
Crew Member employer: Wingstop UK - Merthyr Tydfil
At Wingstop, we pride ourselves on being more than just a restaurant; we are a vibrant community where every Crew Member plays a vital role in delivering exceptional customer experiences. With a focus on teamwork, personal growth, and a fun work environment, we offer flexible hours, comprehensive training, and numerous employee benefits, including free food and generous discounts. Join us to be part of a fast-paced, energetic team that celebrates individuality and fosters career progression in a culture that truly values your contributions.
Contact Details:
Wingstop UK - Merthyr Tydfil Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Crew Member
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Wingstop UK - Merthyr Tydfil and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Crew Member
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Wingstop UK - Merthyr Tydfil that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Wingstop UK - Merthyr Tydfil.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Wingstop UK - Merthyr Tydfil get a sense of who you are beyond your experience!
How to prepare for a job interview at Wingstop UK - Merthyr Tydfil
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Wingstop UK - Merthyr Tydfil and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
