At a Glance
- Tasks: Lead a fast-paced kitchen, ensuring top-notch delivery and team performance.
- Company: Wingstop, a fun and inclusive workplace known for its flavour and teamwork.
- Benefits: Quarterly bonuses, private healthcare, free food, and flexible rotas.
- Other info: Opportunities for career growth and a culture that celebrates individuality.
- Why this job: Join a vibrant team where your leadership can make a real impact.
- Qualifications: Strong management experience and a results-driven mindset.
The predicted salary is between 32535 - 39765 £ per year.
About Us
At Wingstop, we’re not just in the chicken business, we’re in the flavour business. Creating memorable experiences for our customers and team is what we do best, and we’ve got the awards to prove it (Sunday Times Best Places to Work 2024 & 2025 and Deliveroo’s Restaurant of the Year). But our mission remains simple: BRING THE FLAVOUR.
About the Role
As a General Manager in one of our Delivery Kitchens, you’ll have full accountability for the performance of a fast-paced, delivery-focused operation. With no dine-in service, your focus will be on driving operational excellence, leading your team, and ensuring every order is delivered quickly, accurately, and to the highest standard.
You’ll build, lead, and develop a high-performing team, creating a culture that thrives on pace, precision, and consistency. From managing costs and driving efficiency, to maintaining food quality and cleanliness, you’ll take ownership of all aspects of the kitchen’s performance. This is a hands-on leadership role where you’ll set the tone, drive results, and play a key part in the continued growth of the business.
What You’ll Be Doing
- Owning operational performance and KPIs
- Leading and developing your team
- Driving efficiency, quality, and consistency
- Managing labour, cost control, and output
- Building a strong team culture
What We’re Looking For
- Strong management experience
- Operational and performance mindset
- Leadership and coaching ability
- Results-driven approach
Our Values
- Authentic
- Entrepreneurial
- Fun
- Service-Minded
Why Wingstop
Here at Wingstop, it’s all about the people, the passion, and the energy. We’re more than just wings, we’re a fast-moving, fun, and inclusive team where everyone’s voice is heard, growth is encouraged, and effort is recognised. From day one, you’ll be part of a culture that celebrates teamwork, rewards ambition and thrives on bringing energy to every shift. Whether you’re learning new skills, leading a team, or helping launch a new store, you’ll feel the Wingstop vibe in everything we do. We are fast-paced, high-energy, and all about delivering great experiences for our customers and our people. It’s more than just a job. It’s a place to build confidence, make mates, and be part of something that’s growing fast.
Benefits
- Quarterly Bonus
- Private Healthcare (individual cover)
- Opportunities to join our Long-Term Investment Plan (for high-performing GMs and Stores)
- Flexible Rota
- Free food on every shift
- Employee discount (50% Mon–Thurs, 20% Fri–Sun)
- 28 days holiday + birthday off
- Culture budgets allocated to every restaurant for recognition
- Team based events (performance)
- Regular company wide incentives
Leadership Benefits
- Long-Term Investment Plan (for high-performing GMs)
- Leadership events and conferences
- Team celebration events
Grow With Us
- Senior leadership development (District Manager Step Up Program)
- Career progression opportunities
Perks & Vibes
- Bi Annual Management Conferences & Networking
- Wagestream access
- Discounts platform
- Recognition programmes
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal-opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.
AI Disclaimer
AI can be a useful tool - and we understand many candidates use it for support. That said, we’re really interested in you, not an AI-generated version of you. We want to hear your voice and understand your real experience. Applications or interview tasks that rely heavily on AI may not give us an accurate picture of who you are. Bring your authentic self to the process - that’s who we’re excited to meet.
Compensation: Competitive salary
General Manager in London employer: Wingstop UK Delivery Kitchen - Dulwich
Wingstop UK Delivery Kitchen - Dulwich is an attractive employer due to its focus on teamwork and energy in the workplace. Employees benefit from flexible shifts and free meals during work hours, fostering a supportive environment for personal and professional growth.
Contact Details:
Wingstop UK Delivery Kitchen - Dulwich Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wingstop UK Delivery Kitchen - Dulwich. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wingstop UK Delivery Kitchen - Dulwich
Don't be shy about reaching out to Wingstop UK Delivery Kitchen - Dulwich directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wingstop UK Delivery Kitchen - Dulwich and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wingstop UK Delivery Kitchen - Dulwich
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
