Shift Manager in Birmingham

Shift Manager in Birmingham

Birmingham Full-Time 11 - 14 £ / hour (est.) No working from home possible
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At a Glance

  • Tasks: Lead shifts, inspire your team, and create unforgettable customer experiences.
  • Company: Join Wingstop, a top-rated workplace known for its vibrant culture.
  • Benefits: Enjoy generous staff meals, discounts, flexible hours, and career growth opportunities.
  • Other info: Access tailored training and enjoy regular team events.
  • Why this job: Be part of a fun team that celebrates individuality and flavour.
  • Qualifications: 6-12 months of supervisory experience in a fast-paced environment.

The predicted salary is between 11 - 14 £ per hour.

Be Part of Something Big

We're not in the chicken business, we're in the flavour business. Part of that is building flavourful experiences and unforgettable moments for our customers and staff alike. Our core mission is simple: BRING THE FLAVOUR.

Being a member of the Flavour Team has its perks:

  • Get Your Flavour Fix: Generous staff food policy on shift.
  • Feed the Fam: Enjoy 20-50% off when dining with friends and family.
  • Birthday Time Off: Your special day? It's on us.
  • Refer-a-Friend Scheme: Bring your mates on board and earn rewards.
  • Discount Platforms: Access retail, dining, and wellbeing perks.
  • Flex Your Pay: Use Wagestream to access your wages anytime during the pay period.
  • Top-Notch Training: Kick off your Wingstop journey with a tailored onboarding programme.
  • Grow with Us: We offer development opportunities to help you rise through the ranks.
  • Financial Incentives: Get stuck in by presenting your ideas and receive cash prizes.
  • Employee of the Month: Get recognised for bringing the flavour with monthly awards.
  • Regular Team Events: From team outings to epic celebrations, we make time to connect and have fun.
  • Flexible Working Hours: We know life happens, so we keep it flexible where we can.
  • Employee Assistance Programme (EAP): Free, confidential support when you need it most.
  • Apprenticeships: Learn while you earn with fully supported development programmes.
  • Seasonal Incentives: Extra rewards and recognition during key times of the year.
  • Anniversary Awards: Celebrate 3 and 5 years with us in style!
  • Unlock Higher Earning Potential: Step up, take on more, and watch your rewards grow.

Here's where you come in:

Great wings need great people. At Wingstop, we're about more than just showing up—it's about passion, energy, and unmatched vibes.

We'd prefer you have had 6 - 12 months of supervisory or management experience from preferably a QSR background. You are customer and teams focused and excited by the opportunity to deliver a FLAVOUR experience unlike any other. You're a strong, commercially aware leader to drive your performance on shift and inspire your team to meet our customers' needs. You'll have a true passion for our amazing food, and you'll bring our flavours to life and inspire your team to do the same to Wingstop's standards.

Lead your teams by example. Be responsible for the day-to-day running of shifts. Play an important role in people development, training, and coaching. Be responsible for high standards of cleanliness across the restaurant.

Our core values are at the heart of everything we do: Authentic. Entrepreneurial. Fun. Service-Minded.

Why Wingstop?

It's more than just a job. It's all about creating shared moments—whether it's friends, families, or colleagues, it's all love.

Wingstop University

Let's build, fam. Wingstop University tailors training to your needs, empowering you to grow. From understanding our vision to embracing our culture, we make sure your journey with us fun, flavourful and customisable.

We've All Got Flavour in Common

At Wingstop, we're all about celebrating individuality. We're committed to building an inclusive workplace for all and are proud to be an equal opportunity employer. If you need reasonable adjustments to perform your best during the recruitment process, let us know—we've got you.

Ready to Join the Flavour Crew?

If this sounds like you, drop us a line.

Shift Manager in Birmingham employer: Wingstop UK - Birmingham Star City

Wingstop UK - Birmingham Star City is an excellent employer that prioritises a vibrant work culture where team members are empowered to excel. With a focus on employee growth and development, you will have the opportunity to enhance your leadership skills while working in a dynamic environment that values high standards of service and teamwork. Join us for a rewarding career where your contributions directly impact guest experiences and team success.

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Contact Details:

Wingstop UK - Birmingham Star City Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Manager in Birmingham

Tip Number 1

Get to know the company culture before your interview. Wingstop is all about flavour and fun, so show us your passion for food and how you can bring that energy to the team!

Tip Number 2

Practice your leadership skills! As a Shift Manager, you'll need to inspire your team. Think of examples from your past experiences where you've led a team or handled a tough situation.

Tip Number 3

Be ready to discuss how you can enhance the customer experience. Wingstop thrives on creating memorable moments, so come prepared with ideas on how to elevate our service!

Tip Number 4

Apply through our website! It’s the best way to get noticed and shows you're serious about joining the Flavour Crew. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Shift Manager in Birmingham

Supervisory Experience
Management Skills
Customer Focus
Team Leadership
Commercial Awareness
Training and Coaching
Operational Management

Some tips for your application 🫡

Show Your Passion for Flavour:When you're writing your application, let your love for food and flavour shine through! We want to see that you’re excited about joining the Wingstop family and bringing our delicious wings to life.

Tailor Your Experience:Make sure to highlight any supervisory or management experience you have, especially in a quick-service restaurant (QSR) setting. We’re looking for leaders who can inspire their teams, so share specific examples of how you've done this in the past.

Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you embody our core values: Authentic, Entrepreneurial, Fun, and Service-Minded.

Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of joining the flavour crew. We can’t wait to see your application and hopefully welcome you aboard!

How to prepare for a job interview at Wingstop UK - Birmingham Star City

Know Your Flavours

Before the interview, get familiar with Wingstop's menu and their unique flavours. Being able to discuss your favourite wings or suggest new ideas shows your passion for the brand and its offerings.

Showcase Your Leadership Skills

As a Shift Manager, you'll need to lead by example. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to inspire and motivate others to deliver exceptional customer experiences.

Emphasise Customer Focus

Wingstop is all about creating memorable experiences for customers. Be ready to share specific instances where you went above and beyond to ensure customer satisfaction, highlighting your service-minded approach.

Be Ready to Discuss Development

Talk about your commitment to personal and team development. Mention any training or coaching experiences you've had, and express your enthusiasm for the tailored onboarding programme at Wingstop, showing that you're eager to grow with the company.