At a Glance
- Tasks: Lead shifts, support your team, and ensure great customer experiences.
- Company: Dynamic restaurant chain focused on teamwork and customer satisfaction.
- Benefits: Quarterly bonuses, flexible rota, free food, and generous employee discounts.
- Other info: Opportunities for growth with structured development programmes and team events.
- Why this job: Develop leadership skills while making a real impact in a fun environment.
- Qualifications: Previous supervisory experience and a positive, hands-on leadership style.
The predicted salary is between 25000 - 30000 £ per year.
About the Role
As a Shift Manager, you’ll take the lead in running smooth, successful shifts while supporting and developing your team. You’ll be responsible for maintaining high standards across service, food quality, and cleanliness, ensuring every customer has a great experience. You’ll motivate the team, step in where needed, and keep everything on track during busy periods. This is a hands‑on role where you’ll lead by example, build team confidence, and play a key part in delivering strong operational performance. This role is based in one of our restaurants where customers can dine in, as well as order takeaway and delivery.
Responsibilities
- Leading shifts and supporting your team on the floor
- Delivering fast, friendly, and consistent customer experiences
- Coaching and developing Crew Members
- Ensuring food quality, cleanliness, and safety standards are met
- Supporting stock control and daily operations
Qualifications
- Previous experience in a supervisory or team leader role
- Confident, hands‑on leadership style
- Strong communication and organisation skills
- Positive, team‑first mindset
Benefits
- Quarterly Bonus
- Flexible Rota
- Free food on every shift
- Employee discount (50% Mon–Thurs, 20% Fri–Sun)
- 28 days holiday + birthday off
Culture budgets allocated to every restaurant for recognition. Regular companywide incentives.
Grow With Us
- Step Up Programme
- Structured leadership development
- Clear progression into Assistant Manager roles
Perks & Vibes
- Wagestream access
- Discounts platform
- Employee of the Month recognition
- Team socials and events
- Uniform provided
Diversity & Inclusion
We celebrate individuality and are dedicated to fostering a diverse and inclusive workplace. As an equal‑opportunity employer, we are committed to creating a supportive environment for all. If you require any adjustments during the recruitment process to perform at your best, please let us know - we’re here to assist you.
Shift Manager in Newcastle upon Tyne employer: Wingstop Restaurants Inc.
As a Shift Manager at our vibrant restaurant, you'll thrive in a dynamic environment that prioritises team development and customer satisfaction. With benefits like flexible rotas, generous discounts, and a structured growth programme, we foster a culture of recognition and inclusivity, ensuring every employee feels valued and empowered to excel in their role. Join us to lead a passionate team and make a meaningful impact on our customers' dining experiences.
