At a Glance
- Tasks: Lead the front-of-house team to deliver exceptional service and create a welcoming atmosphere.
- Company: Wingmans Soho, a vibrant restaurant known for great food and unforgettable experiences.
- Benefits: Competitive salary, early access to earnings, staff discounts, and free meals during shifts.
- Other info: Clear pathways for career growth and a supportive, close-knit team culture.
- Why this job: Join a fun, dynamic team and grow your leadership skills in a fast-paced environment.
- Qualifications: 2+ years in a leadership role with a passion for exceptional service.
The predicted salary is between 32500 - 47000 £ per year.
Join Wingmans Soho as a Front of House Manager (Supervisor) starting at £32,500/annum + service charge – earn up to £47K+/annum! Full Time - 48 Hours Per Week. Wingmans isn’t just a restaurant – it’s a destination. Renowned for our award-winning menu, buzzing atmosphere, and unforgettable dining experiences, we bring people together over great food, good vibes, and seriously saucy times!
At Wingmans, you’re not just joining a team – you’re becoming part of a family that values passion, creativity, and excellence.
Here’s what we offer:
- Top Pay: Competitive hourly rate PLUS a share of service charge.
- Flex Your Cash: Access up to 50% of your earnings before payday with Wagestream.
- Team Perks: Enjoy 30% staff discounts across all Wingmans restaurants.
- Career Growth: Clear pathways for development and progression within our growing group.
- Leadership Development: Work alongside an exceptional management team and grow your leadership skills.
- Free Meals: Delicious food on the house during your shift.
- Supportive Team: A dynamic, close-knit team that values collaboration and fun.
What We’re Looking For:
- Proven experience as a Front of House Manager or in a similar leadership role (2+ years preferred).
- A passion for exceptional service and creating memorable guest experiences.
- Strong leadership skills with the ability to motivate and manage a team effectively.
- Organised and detail-oriented, with a focus on maintaining high operational standards.
- Proficient in managing reservations, floor plans, and service flow during busy shifts.
- Knowledge of health and safety and food hygiene regulations.
- Excellent communication skills, with the ability to handle guest feedback and resolve issues with ease.
What You’ll Do:
- Lead and manage the front-of-house team to deliver exceptional service and create a welcoming atmosphere.
- Ensure the smooth running of daily operations, from guest seating to service flow.
- Take ownership of staff training, scheduling, and development, fostering a culture of growth and excellence.
- Monitor and manage guest satisfaction, resolving issues promptly and professionally.
- Collaborate with the management team to ensure consistency in quality and service standards.
- Maintain compliance with all health, safety, and operational policies.
Why Choose Us?
At Wingmans, we’re all about creating extraordinary moments – not just for our guests, but for our team too. From Wing Wednesdays to Bottomless Brunches and celebrating milestones, we know how to make work both rewarding and fun. If you’re ready to take your career to the next level in a fast-growing, exciting environment, Wingmans is where you belong.
Get Your Wings with Wingmans! Ready to lead a team and make every shift unforgettable? Apply now and take your place in the Wingmans family as we continue to serve up good vibes and great food!
Front of House Manager employer: Wingmans
Wingmans is an exceptional employer that prioritises a fun and supportive work culture, making it an ideal place for Front of House Servers in Greater London. With competitive pay starting at £12.71/hour and the potential to earn up to £17+/hour, employees enjoy not only financial rewards but also ample opportunities for career growth within a family-oriented team dedicated to creating memorable dining experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Wingmans. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Wingmans
Don't be shy about reaching out to Wingmans directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Wingmans and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Wingmans
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
