At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Winemark in Portaferry.
- Benefits: Flexible part-time hours and a fun work environment.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Perfect for those who love interacting with people and learning about wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Location: Portaferry
Employment: Part-Time Permanent
Closing Date: 10 June
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential: Maths and English GCSE Grade C or above or equivalent.
Desirable: WSET Foundation Certificate.
Skills & Experience
Essential:
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, 'can do' attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Desirable:
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor - Portaferry employer: Winemark
Winemark is an exceptional employer that prioritises employee development and a supportive work culture in Portaferry. With a commitment to providing top-notch customer service, employees enjoy a dynamic environment where they can enhance their skills and grow within the company. The part-time, permanent role offers flexibility and the chance to be part of a passionate team dedicated to excellence in retail.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Portaferry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. A good first impression can go a long way in showing that you take the opportunity seriously.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're keen on joining the team at Winemark!
We think you need these skills to ace Sales Advisor - Portaferry
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can relate their experiences to what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website:Remember, the best way to apply is through our careers page. It’s super straightforward, and you’ll be able to submit all the necessary documents in one go. We can’t wait to see your application!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products that Winemark offers, especially wines. Familiarise yourself with different types, regions, and any current promotions. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for this role.
✨Dress to Impress
Since appearance matters in retail, ensure you dress smartly for the interview. A clean and well-groomed look reflects professionalism and shows that you take the opportunity seriously. It’s all about making a great first impression!
✨Be Ready to Sell
During the interview, be prepared to demonstrate your selling skills. You might be asked to role-play a sales scenario or discuss how you would approach a customer. Think about how you can identify selling opportunities and engage customers effectively.
