At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join Winemark, a vibrant retail environment with a focus on quality.
- Benefits: Part-time hours, competitive pay, and a fun team atmosphere.
- Other info: Great opportunity to develop skills in a supportive team.
- Why this job: Perfect for those who love interacting with customers and have a passion for wine.
- Qualifications: GCSEs in Maths and English; retail experience preferred.
Purpose
- To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent
Desirable
- WSET Foundation Certificate
Skills & Experience - Essential
- Three months previous experience in a retail environment
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance - clean and well groomed
- A good team player with the ability to work in a team environment
Skills & Experience - Desirable
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
8-hour/20-hour
#NIJobs
About Us
With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
WHJS1_NI
Sales Advisor - Portadown in Craigavon employer: Winemark
Winemark is an exceptional employer that prioritises employee development and a supportive work culture in Portadown. With a commitment to providing top-notch customer service, employees enjoy a dynamic environment where they can grow their skills in retail and sales while being part of a friendly team. The part-time role offers flexibility and the chance to engage with customers in a vibrant setting, making it a rewarding opportunity for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Portadown in Craigavon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. First impressions matter, and showing that you care about your appearance reflects your professionalism.
✨Tip Number 4
Apply through our website! We want to make it easy for you to land this job. Head over to our site, fill out your application, and let us know why you're the perfect fit for the Sales Advisor role!
We think you need these skills to ace Sales Advisor - Portadown in Craigavon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Advisor role. Highlight your retail experience and any customer service skills that match what we're looking for. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Winemark and how your skills align with our values. Keep it friendly and engaging – we love a bit of personality!
Show Off Your Skills:In your application, don’t forget to showcase your communication skills and customer-focused attitude. Give examples of how you've gone above and beyond for customers in the past. We’re all about delivering top-notch service!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you'll get all the info you need about the role. Plus, it shows us you're keen to join the Winemark family!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially if it involves wine. Familiarise yourself with different types of wines and their characteristics. This will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about specific situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for a Sales Advisor.
✨Demonstrate Team Spirit
Since this role requires working as part of a team, be ready to discuss how you've successfully collaborated with others in past jobs. Share stories that highlight your ability to work well with colleagues and contribute positively to a team environment.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance shows that you take the opportunity seriously and understand the importance of representing the company’s image.
