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- Tasks: Provide top-notch service to customers and assist in store operations.
- Company: Join Winemark, a leading wine retailer with 84 stores across Northern Ireland.
- Benefits: Enjoy a friendly work environment and gain valuable wine knowledge.
- Why this job: Perfect for those who love customer interaction and want to learn about wines.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Be part of a passionate team dedicated to excellent customer service.
The predicted salary is between 24000 - 36000 £ per year.
- To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
- Maths and English GCSE Grade C or above or equivalent
Skills & Experience – Essential
- Three months previous experience in a retail environment
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance – clean and well groomed
- A good team player with the ability to work in a team environment
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
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Sales Advisor - Lisburn employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Lisburn
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good understanding of different types of wine and their characteristics will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous retail experience. Think about specific situations where you went above and beyond for a customer, as this will highlight your ability to meet and exceed customer expectations.
✨Tip Number 3
Demonstrate your sales abilities by discussing any past experiences where you successfully identified selling opportunities. Be ready to explain how you approached these situations and what the outcomes were, as this will show your proactive attitude.
✨Tip Number 4
Prepare to discuss your teamwork skills, as being a good team player is essential for this role. Think of examples where you collaborated with colleagues to achieve a common goal, which will illustrate your ability to work well in a team environment.
We think you need these skills to ace Sales Advisor - Lisburn
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Advisor position. Understand the key responsibilities and qualifications required, such as customer service skills and retail experience.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and customer service. Emphasise any previous roles where you demonstrated effective communication skills and a strong customer focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the job requirements, such as your ability to identify selling opportunities or your knowledge of wine.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the range of wines and spirits available at Winemark. Being able to discuss products confidently will impress your interviewers and show that you're genuinely interested in the role.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you identified customer needs and exceeded their expectations, as this is crucial for a Sales Advisor.
✨Showcase Your Team Spirit
Be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve sales targets or improve store operations, as teamwork is essential in retail.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the company's standards and your commitment to maintaining a good image for the brand.
