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- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a leading wine retailer with a focus on customer satisfaction.
- Benefits: Part-time hours, competitive pay, and a fun work environment.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Great opportunity to learn about wine and develop your sales skills.
Closing Date : 17 February 2026 11:59 pm
Job Description
Purpose
- To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
- Maths and English GCSE Grade C or above or equivalent
Skills & Experience – Essential
- Three months previous experience in a retail environment
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance – clean and well groomed
- A good team player with the ability to work in a team environment
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
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Sales Advisor - Coleraine area employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Coleraine area
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress to impress! Make sure you look smart and well-groomed for your interview. First impressions matter, and showing that you care about your appearance reflects your professionalism.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Advisor - Coleraine area
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your ability to connect with people and meet their needs.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the Sales Advisor role. Mention your relevant skills and experiences that align with what we’re looking for, especially in retail and sales.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm for the role shines through!
Apply Through Our Website: Remember, the best way to apply is through our careers page. It’s super straightforward, and you’ll be able to submit all the necessary documents easily. So, hit that Apply button and let’s get started on this journey together!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products you'll be selling, especially if they relate to wine. Familiarise yourself with different types of wines, their characteristics, and any promotions the store might be running. This will show your potential employer that you're genuinely interested and ready to engage with customers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs or resolved a difficult situation. This will demonstrate your ability to maintain high standards of service, which is crucial for this role.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and present yourself well for the interview. A clean and professional appearance reflects your understanding of the company's standards and shows that you take the opportunity seriously.
✨Be Ready to Sell
Since the role involves actively selling to customers, be prepared to demonstrate your sales skills during the interview. You might be asked to role-play a sales scenario, so think about how you would approach a customer, identify their needs, and suggest products. Practising this beforehand can give you the confidence to shine.
