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- Tasks: Provide top-notch customer service and assist with sales and stock control.
- Company: Join Winemark, a leading retailer known for its quality products and customer focus.
- Benefits: Enjoy flexible part-time hours and gain valuable retail experience.
- Why this job: Perfect for those who love interacting with people and have a passion for wine.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Be part of a dynamic team in a fun and engaging work environment.
Contract Type: Part-Time Permanent
Closing Date: 31/07/2024
Purpose:
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities:
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications:
Maths and English GCSE Grade C or above or equivalent.
Skills & Experience - Essential:
- Three months previous experience in a retail environment.
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
Sales Advisor-Castlereagh employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor-Castlereagh
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially their wine selection. Being knowledgeable about different types of wine and their characteristics will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable in identifying customer needs and providing excellent service, which is crucial for a Sales Advisor position.
✨Tip Number 3
Showcase your enthusiasm and positive attitude during any interactions, whether in person or online. Employers value candidates who can bring energy to the team and create a welcoming atmosphere for customers.
✨Tip Number 4
If possible, gain some experience in stock handling or cash management before applying. This will not only boost your confidence but also demonstrate your readiness to take on the responsibilities outlined in the job description.
We think you need these skills to ace Sales Advisor-Castlereagh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail, particularly any roles where you've provided excellent customer service or handled stock. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Advisor position at Winemark. Mention your understanding of their products and how your previous experience aligns with the responsibilities outlined in the job description.
Highlight Communication Skills: Since effective communication is key for this role, provide examples in your application that showcase your ability to interact with customers and team members. This could include resolving customer queries or collaborating with colleagues.
Showcase Your Customer Focus: Emphasise your commitment to customer service in your application. Share instances where you went above and beyond to meet customer needs, as this will resonate well with the company's focus on providing high-quality service.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the products available in the store, especially wines. Being able to discuss different types of wine and their characteristics will impress your interviewers and show your commitment to customer service.
✨Demonstrate Customer Focus
Prepare examples from your past experience where you provided excellent customer service. Highlight how you identified customer needs and exceeded their expectations, as this is crucial for the Sales Advisor role.
✨Showcase Your Team Spirit
Be ready to discuss your experiences working in a team. Emphasise your ability to collaborate effectively with colleagues, as teamwork is essential in a retail environment.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the company's standards and your seriousness about the position.