At a Glance
- Tasks: Deliver top-notch service to customers and assist in store operations.
- Company: Join a leading wine retailer with a friendly and knowledgeable team.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Be part of a dynamic team with over 500 staff across Northern Ireland.
- Why this job: Engage with customers and share your passion for wine in a fun environment.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
The predicted salary is between 24000 - 36000 £ per year.
Purpose
- To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent
Desirable
- WSET Foundation Certificate
Skills & Experience - Essential
- Three months previous experience in a retail environment
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance - clean and well groomed
- A good team player with the ability to work in a team environment
Skills & Experience - Desirable
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
20-hours per week
#NIJobs
About Us
With 85 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
WHJS1_NI
Sales Advisor - Carryduff in Belfast employer: Winemark
Winemark is an exceptional employer that prioritises employee development and a supportive work culture, making it an ideal place for those seeking a rewarding career in retail. With a strong emphasis on customer service and product knowledge, employees benefit from comprehensive training and the opportunity to work alongside passionate wine experts. Located in Carryduff, our team enjoys a friendly atmosphere and the chance to grow within a well-established company that values its staff and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Carryduff in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products, values, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and well-groomed for your interview. It shows that you take the opportunity seriously and are ready to represent Winemark's standards.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop us a quick thank-you email. It’s a nice touch that keeps you fresh in our minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the Winemark family!
We think you need these skills to ace Sales Advisor - Carryduff in Belfast
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your previous experience in retail and how you’ve provided excellent customer service. We want to see how you can connect with customers and exceed their expectations!
Be Specific About Your Experience:When detailing your work history, be specific about your roles and responsibilities. Mention any experience with stock handling or cash management, as these are key for us at Winemark.
Keep It Professional Yet Personal:While we love a professional tone, don’t be afraid to let your personality shine through! A pleasant and positive attitude is what we’re looking for, so feel free to express that in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, brush up on your knowledge of the products available in the store, especially wines. Being able to discuss different types of wine and their characteristics will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you provided excellent customer service. Think about times when you went above and beyond to meet a customer's needs, as this aligns perfectly with the role's focus on customer relations.
✨Demonstrate Your Sales Ability
Be ready to discuss how you've identified selling opportunities in past roles. Think of specific instances where you successfully upsold or promoted products, as this will highlight your ability to actively sell to customers.
✨Dress to Impress
Make sure you present yourself well for the interview. A clean and professional appearance is crucial, as it reflects your understanding of the company's standards and your commitment to maintaining a good standard of dress.
