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- Tasks: Provide top-notch customer service and assist with sales and stock control.
- Company: Join Winemark, a leading retailer known for its quality products and customer focus.
- Benefits: Enjoy flexible part-time hours and gain valuable retail experience.
- Why this job: Perfect for those who love interacting with people and want to grow in a dynamic environment.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Opportunity to work in a fun team atmosphere while learning about wine.
Job Ref: Ref-27917
Location: Bangor
Employment: Part-Time Permanent
Closing Date: 23 July 2025 12:00 am
Purpose
- To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent
Desirable
- WSET Foundation Certificate
Skills & Experience – Essential
- Three months previous experience in a retail environment
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, \”can do\” attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance – clean and well groomed
- A good team player with the ability to work in a team environment
Skills & Experience – Desirable
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
- This role is based across our Winemark stores in Thornleigh and the Bangor area.
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Sales Advisor employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good knowledge of the different types of wine and their characteristics will help you engage customers effectively and demonstrate your passion for the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable in identifying customer needs and providing excellent service, which is crucial for a Sales Advisor.
✨Tip Number 3
Showcase your enthusiasm and positive attitude during any interactions, whether in person or online. Employers value candidates who can maintain a pleasant demeanour, as it reflects well on the company’s customer service standards.
✨Tip Number 4
Be prepared to discuss your previous retail experience and how it relates to the responsibilities of a Sales Advisor. Think of specific examples where you successfully handled customer interactions or sales opportunities to highlight your suitability for the role.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous retail experience you have, particularly in customer service roles. Provide specific examples of how you've successfully engaged with customers and contributed to sales in past positions.
Showcase Communication Skills: Since effective communication is essential for this role, include examples that demonstrate your ability to communicate clearly and professionally with customers and team members. Mention any relevant training or experiences that showcase your communication skills.
Express Enthusiasm: Convey your passion for customer service and sales in your application. Use positive language to reflect your 'can do' attitude and motivation, which are key traits for a successful Sales Advisor.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the products available in the store, especially wines if you have an interest or knowledge in that area. Being able to discuss product details and recommendations will impress your interviewers and show your commitment to customer service.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you identified customer needs and exceeded their expectations, as this is crucial for a Sales Advisor position.
✨Showcase Your Team Spirit
Be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve sales targets or improve customer satisfaction, as teamwork is essential in retail.
✨Dress to Impress
Make sure to present yourself well on the day of the interview. A clean and professional appearance reflects your understanding of the importance of good standards in retail, which is something the company values highly.
