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For Companies At a Glance
- Tasks: Provide top-notch customer service and assist with sales and stock control.
- Company: Join Winemark, a leading retailer known for its exceptional customer experience.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for growth.
- Why this job: Be part of a vibrant team, learn about wine, and make customers happy!
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Evening and weekend shifts available; perfect for students!
The predicted salary is between 28800 - 43200 £ per year.
Location: Bangor
Contract Type: Full-Time Permanent
Closing Date: 03/05/2025
8-12 hours a week (evenings and weekends)
Purpose
To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications
Essential
- Maths and English GCSE Grade C or above or equivalent.
Desirable
- WSET Foundation Certificate.
Skills & Experience
Essential
- Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
Skills & Experience
Desirable
- Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.
Sales Advisor employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good knowledge of the products will not only help you in customer interactions but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you articulate your thoughts clearly and effectively during the interview process.
✨Tip Number 3
Demonstrate your customer service skills by volunteering or taking part in community events. This experience can provide you with real-life examples to discuss during your interview.
✨Tip Number 4
Show your enthusiasm for the role by preparing questions about the company and its products. This will reflect your interest and commitment to providing excellent service as a Sales Advisor.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous retail experience you have, especially in customer service roles. Provide specific examples of how you've successfully engaged with customers and contributed to sales in past positions.
Showcase Communication Skills: Since effective communication is essential for this role, make sure to demonstrate your written and verbal communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated with customers or team members.
Express Enthusiasm: Convey your passion for customer service and your motivation to work in a retail environment. A positive attitude can set you apart from other candidates, so let your enthusiasm shine through in your application.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the products available in the store, especially wines. Being able to discuss different types and their characteristics will impress your interviewers and show your commitment to customer service.
✨Demonstrate Customer Focus
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you identified customer needs and exceeded their expectations, as this is crucial for a Sales Advisor.
✨Showcase Your Team Spirit
Be ready to discuss your experience working in a team environment. Share specific instances where you collaborated with colleagues to achieve sales targets or improve customer satisfaction.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the company's standards and your seriousness about the role.
