At a Glance
- Tasks: Deliver top-notch customer service and assist in store operations.
- Company: Join a vibrant team at Winemark in Portaferry.
- Benefits: Flexible part-time hours and a fun work environment.
- Other info: Great opportunity to learn and grow in the retail sector.
- Why this job: Perfect for those who love interacting with people and wine!
- Qualifications: GCSE Maths and English, plus retail experience preferred.
The predicted salary is between 10 - 12 £ per hour.
Location: Portaferry
Employment: Part-Time Permanent
Closing Date: 10 June 2026 11:59 pm
Purpose: To provide the best level of service to Winemark customers in accordance with the Company's standards and procedures. To assist the Store Manager in all aspects of the business including sales, security and stock control.
Responsibilities:
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display.
- Identifying selling opportunities and acting on these.
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- To ensure that stock is controlled and merchandised to Company standards at all times.
- To assist with promotional set up.
- To ensure that the premises are safe and secure at all times.
- To comply with the Company regulations with regard to cash handling and administration.
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation.
- Any other duties relevant and related to the post.
Qualifications:
- Essential: Maths and English GCSE Grade C or above or equivalent.
- Desirable: WSET Foundation Certificate.
Skills & Experience:
- Essential: Three months previous experience in a retail environment.
- Communication Skills - a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills.
- Customer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality service.
- Ability to actively sell to customers.
- Personal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivation.
- Good standard of dress and appearance - clean and well groomed.
- A good team player with the ability to work in a team environment.
- Desirable: Interest and/or knowledge of wine.
- Previous experience of cash handling.
- Previous experience of stock handling and control.
To be considered for this role you will be redirected to and must complete the application process on our careers page.
Sales Advisor - Portaferry in Newtownards employer: Winemark
At Winemark, we pride ourselves on being an exceptional employer, offering a supportive and dynamic work environment in Portaferry. Our part-time Sales Advisors enjoy flexible hours, comprehensive training, and opportunities for personal growth while delivering outstanding customer service. With a strong emphasis on teamwork and a commitment to employee well-being, we ensure that our staff feel valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Advisor - Portaferry in Newtownards
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Winemark. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these during your chat.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A good first impression can go a long way, especially in retail where appearance matters.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're serious about wanting to join the Winemark team.
We think you need these skills to ace Sales Advisor - Portaferry in Newtownards
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your experience in providing top-notch customer service. We want to see how you've gone above and beyond for customers in the past, so share specific examples that demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. We love seeing candidates who take the time to align their experiences with what we’re looking for.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for the Sales Advisor role.
Apply Through Our Website:Remember, the best way to apply is through our careers page! It’s super straightforward, and we’ll get your application directly. So click that Apply button and let’s get started on this journey together!
How to prepare for a job interview at Winemark
✨Know Your Products
Before the interview, make sure you have a solid understanding of the products offered by the company, especially wines. Familiarise yourself with different types, regions, and any promotions they might be running. This will show your enthusiasm and readiness to assist customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous retail experience where you provided excellent customer service. Think about situations where you went above and beyond to meet a customer's needs. This will demonstrate your ability to maintain high standards of service, which is crucial for this role.
✨Dress to Impress
Make sure you present yourself well for the interview. A clean, well-groomed appearance reflects professionalism and shows that you take the opportunity seriously. Remember, first impressions matter!
✨Be Ready to Sell
During the interview, be prepared to discuss how you would identify selling opportunities in the store. You might even be asked to role-play a sales scenario. Show your enthusiasm for actively selling and how you can contribute to the store's success.
